Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Juan Luis Delgado Frisancho

Juan Luis Delgado Frisancho

Arequipa

Summary

Results-driven planning and operations management professional with exceptional communication, problem solving and leadership skills.

Overview

10
10
years of professional experience

Work History

Operations Management

SIERRA SUR S.A.C
01.2021 - 12.2024
  • Analyzing data to calculate the cost-benefit ratio Establishing objectives for increased output and improved efficiency Locating problems in the company's supply chain through quality control checks Monitoring on-site projects and field operations
  • Maintained updated familiarity with new operations management trends and practices.

Medical Interpreter

MEGO NETWORKS (INTERPRETIA)
01.2020 - 12.2023


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  • Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
  • Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.

Real Estate Agent

SOTO SAC REAL STATE AGENCY
01.2021 - 12.2022
  • Meet with potential buyers to identify their needs
  • Respond to buyer and seller concerns
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Receive purchase offers and negotiate amounts with buyers and sellers until an agreement is reached regarding the final price
  • Prepare the necessary documentation to formalize the sale, assisting both parties with required paperwork.

Translator

MINNING CONVENTION PERUMIN- AUSTRALIAN EMBASSY
01.2015 - 12.2022
  • Translator at (PERUMIN), mining convention.

Guest Service Assistant /Food and Beverage Attendant

PULLMANTUR CRUISES (ROYAL CARIBBEAN INTERNATIONAL)
06.2018 - 01.2019
  • Ensuring and providing flawless, upscale, professional and high-class guest service experiences
  • Analyzing customer feedback and providing strategic directions to continuously improve overall rating
  • Welcoming guests, escorting them to their tables, and providing them with menus
  • Serving complimentary snacks to patrons once they are seated
  • Wrapping utensils in napkins accordingly
  • Clearing dirty plates, utensils, and glassware from tables as required.
  • Enhanced guest satisfaction by swiftly addressing concerns and providing appropriate solutions.
  • Elevated the guest experience by consistently maintaining a professional, welcoming demeanor.

Receptionist

LA CASONA HOTEL
08.2017 - 05.2018
  • In charge of online reservations and Check-in and Check-out of guests
  • Greeting guests as they come in
  • Answering questions and requests.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Sales Coordinator

ROCOTIN
10.2016 - 07.2017



  • Deliver The Best Service
  • Estimate average spending per customer.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Sales Advisor

RASH PERU SAC (COOL BOX) IE
01.2016 - 10.2016
  • Facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases
  • Explain product features and benefits.

Education

Associate of Arts - Tourism And Travel Management

Instituto Del Sur
Arequipa , Peru
05.2023

Skills

  • Ability to quickly learn and adapt to customer needs
  • Leadership
  • Problem solving abilities
  • Self-management
  • English (foreign language) Advanced
  • Scheduling Coordination
  • Organizational Skills
  • Customer Service

Languages

English
Native or Bilingual

Timeline

Operations Management

SIERRA SUR S.A.C
01.2021 - 12.2024

Real Estate Agent

SOTO SAC REAL STATE AGENCY
01.2021 - 12.2022

Medical Interpreter

MEGO NETWORKS (INTERPRETIA)
01.2020 - 12.2023

Guest Service Assistant /Food and Beverage Attendant

PULLMANTUR CRUISES (ROYAL CARIBBEAN INTERNATIONAL)
06.2018 - 01.2019

Receptionist

LA CASONA HOTEL
08.2017 - 05.2018

Sales Coordinator

ROCOTIN
10.2016 - 07.2017

Sales Advisor

RASH PERU SAC (COOL BOX) IE
01.2016 - 10.2016

Translator

MINNING CONVENTION PERUMIN- AUSTRALIAN EMBASSY
01.2015 - 12.2022

Associate of Arts - Tourism And Travel Management

Instituto Del Sur
Juan Luis Delgado Frisancho