Kameryn Napier
Bowling Green,KY
Summary
Customer-focused professional with 6+ years of experience exceeding performance goals, solving customer problems, and learning complex products quickly. Experienced with eLead CRM, training new team members, explaining advanced technology to customers, and working independently. Seeking to transition into a Field Service Technician or IT support role where troubleshooting, technical aptitude, and exceptional customer service can contribute to long-term success.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Renshaw Automotive Group
09.2022 - Current
- Consistently met and exceeded monthly sales goals in a competitive dealership environment.
- Explained advanced vehicle technology, safety systems, and connected features to customers.
- Managed customer pipeline and follow-up using eLead CRM.
- Assisted with onboarding and mentoring new sales consultants.
- Resolved customer concerns through effective communication and problem solving.
Sales Consultant
Gillie Hyde Auto Group
04.2020 - 08.2022
- Built long-term customer relationships using a consultative sales approach.
- Learned new vehicle features and technology quickly.
- Maintained accurate customer records and follow-up activities.
Rural Mail Carrier
USPS
02.2016 - 04.2020
- Worked independently while meeting strict delivery deadlines.
- Trained new employees on routes and procedures.
- Provided dependable customer service and resolved delivery issues.
Education
High School Diploma -
Allen County-Scottsville High School
Coursework Completed
Western Kentucky University
Skills
- Troubleshooting
- Customer Service
- ELead CRM
- Microsoft Office
- Mechanical Aptitude
- Technical Product Knowledge
- Communication
- Time Management
- Problem Solving
- Independent Work
- Learning New Technologies
Timeline
Sales Consultant
Renshaw Automotive Group
09.2022 - Current
Sales Consultant
Gillie Hyde Auto Group
04.2020 - 08.2022
Rural Mail Carrier
USPS
02.2016 - 04.2020
Coursework Completed
Western Kentucky University
High School Diploma -
Allen County-Scottsville High School