Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

KAREN JULIETH PEREIRA

LIDCOMBE,Australia

Summary

Committed and enthusiastic person seeking a customer service position. Possessing experience in numeracy and interpersonal/communication skills. Working within fast-paced, collaborative settings as well as an eagerness to challenge myself and learn new skills.

Overview

7
7
years of professional experience

Work History

CUSTOMER SERVICE AND BAGGAGE HANDELER

SOUTHDERN CROSS PORTERING
09.2022 - Current
  • Checked in and out passenger luggage, ensuring proper handling and security
  • Provided support to passengers with travel-related inquiries, enhancing their travel experience
  • Reviewed passenger travel documentation for compliance and accuracy

SECTION WAITRESS & ALL ROUNDER

SIRCULO
01.2020 - 09.2022
  • Advised customers on food and drink selections, enhancing their dining experience
  • Received and processed customer orders in-person and over the phone.
  • Crafted and delivered coffee drinks according to customer preferences.

SECTION WAITRESS & ALL ROUNDER

MILLE UNO RESTAURANT
Parramatta
03.2019 - 12.2019
  • Took orders and delivered them to tables accurately and promptly to support smooth dining operations.
  • Provided freshly brewed coffee to enhance customer experience.
  • Captured customer preferences to facilitate efficient meal preparation. and delivered them to tables accurately and promptly to support smooth dining operations.

Education

Certificate IV - business

GREENWICH COLLEGE
Sydney, NSW

bachelor degree - International business

UNIVERSIDAD SANTO TOMAS
Bogota, Colombia

Skills

  • Baggage handling
  • Customer service
  • Cash handling
  • POS system management
  • Bill computation
  • Basic math
  • Safety regulations
  • Multitasking ability
  • Communication skills

Personal Information

Residence Permit: Australian Permanent Resident

Languages

Spanish
First Language
English
Upper Intermediate
B2

Timeline

CUSTOMER SERVICE AND BAGGAGE HANDELER

SOUTHDERN CROSS PORTERING
09.2022 - Current

SECTION WAITRESS & ALL ROUNDER

SIRCULO
01.2020 - 09.2022

SECTION WAITRESS & ALL ROUNDER

MILLE UNO RESTAURANT
03.2019 - 12.2019

Certificate IV - business

GREENWICH COLLEGE

bachelor degree - International business

UNIVERSIDAD SANTO TOMAS
KAREN JULIETH PEREIRA