Karen Rodriguez
Yanahuara
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Operations Manager
Eventos Catalina
07.2013 - 12.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Commercial Analyst
Shougang Hierro Perú
10.2008 - 07.2013
- Built and maintained relationships with associates and pour international customers only using english as the communicative language
- Researched industry-specific information from outside sources.
- Analyzed and negotiated Iron Ore terms and conditions.
- Performed other duties to support goals and objectives of relationship management teams.
- Analyzed and translated contract terms from English to Spanish for the Legal and Finance department and identify conditions to be negotiated.
Interpreter
Language Line Services
01.2004 - 12.2004
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Interpreted remotely through phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Maintained message content, tone, and emotion as closely as possible.
Education
No Degree - Business Administration
Universidad Internacional De Las Americas
San Jose Costa Rica01.2004
Skills
- Solutions Development
- Client Relations
- Continuous Improvements
- Performance Monitoring
- Customer Retention
- Organizational Management
- Negotiation
- Contract Administration
- Quality Assurance Controls
- Problem-Solving
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Operations Manager
Eventos Catalina
07.2013 - 12.2022
Commercial Analyst
Shougang Hierro Perú
10.2008 - 07.2013
Interpreter
Language Line Services
01.2004 - 12.2004
No Degree - Business Administration
Universidad Internacional De Las Americas
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