Karina Ali
Redford,United States
Summary
Dynamic team player with a positive attitude and strong problem-solving skills, recognized in and out of the an academic setting. Demonstrated exceptional time management and organizational abilities, contributing to efficient operations during peak hours. Committed to fostering a collaborative work environment while consistently achieving performance goals.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Midtown Market
11.2024 - Current
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Restaurant Team Member
Chick-fil-A
12.2022 - 08.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Team Member
Urban Air
04.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor Social Science - Psychology
Wayne State Michigan
Detroit, Michigan05-2028
High School Diploma -
Thurston Lee. High School
South Redford, Michigan06-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Goal setting and achievement
- Time management
- Organizational skills
Timeline
Team Member
Midtown Market
11.2024 - Current
Restaurant Team Member
Chick-fil-A
12.2022 - 08.2024
Team Member
Urban Air
04.2022 - 12.2022
Bachelor Social Science - Psychology
Wayne State Michigan
High School Diploma -
Thurston Lee. High School
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