Katelyn Long
Forest Hill
Summary
Motivated volunteer coordinator experienced in fostering community connections and supporting diverse groups. Skilled in job training, first aid, and CPR, with a strong track record of organizing impactful events and mentoring peers.
Overview
5
5
years of professional experience
Work History
Student Volunteer
Refugee Youth Project
09.2024 - Current
- Supported refugee youth in educational activities, fostering a positive learning environment.
- Assisted in organizing community outreach events, enhancing engagement and awareness.
- Facilitated workshops on cultural integration, promoting understanding among diverse groups.
- Coordinated volunteer schedules, ensuring optimal staffing for program needs.
- Mentored new volunteers, providing guidance and support to enhance team effectiveness.
- Helped refugee children become more comfortable in their English speaking abilities
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Founder of Self-Run Painting Business
Self Run
06.2024 - Current
- Developed comprehensive business strategies to drive growth and enhance market presence.
- Established operational frameworks to streamline processes and improve efficiency.
- Led cross-functional teams in executing projects, ensuring alignment with company goals.
- Created financial models to forecast revenue and manage budgets effectively.
- Established a successful business by identifying market needs and developing innovative solutions.
- Developed key operational initiatives to drive and maintain substantial business growth.
Nanny
Various Families
01.2021 - Current
- Coordinated daily activities and schedules to foster developmental growth in children.
- Implemented engaging educational games and crafts to enhance learning experiences.
- Maintained a safe, clean, and organized environment for child care activities.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Engaged with children on age-appropriate level.
- Transported children to and from activities using personal or family vehicle.
- Received my Babysitting and Advanced Childcare Certification
Food and Beverage Cashier/ Food Preparer
Fallston Club
05.2023 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management, tracking stock levels and product availability.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Trained new staff on operational procedures and customer service standards.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Followed food safety practices and sanitation guidelines.
- Pushed, pulled and transported large loads and objects.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Monitored food temperature, discarding items not stored correctly.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Stocked and rotated food items according to expiration dates.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Cleaned and maintained work areas, equipment and utensils.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Assisted in setting up and breaking down kitchen stations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
- Provided exemplary customer service through active listening, understanding individual preferences, and making knowledgeable recommendations based on customers'' needs or dietary restrictions.
- Replaced CO2 tanks and soda syrups when depleted.
- Assisted in maintaining inventory levels, ensuring availability of popular items during peak hours.
- Managed time effectively during peak hours to maintain swift service without compromising quality or attention to detail in transactions or order preparation tasks.
- Streamlined the ordering process for increased accuracy and reduced wait times.
- Proactively identified opportunities for process improvements in the food and beverage operations, resulting in increased efficiency and customer satisfaction.
- Contributed ideas for menu adjustments based on customer feedback and seasonal availability.
- Fostered team-oriented environment, facilitating communication between front and back of house staff.
- Maintained confidentiality of customer transactions, reinforcing trust and loyalty.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Church Volunteer
The Sharing Table
11.2023 - 11.2024
- Coordinated community outreach programs to increase engagement and support for local families in need.
- Organized food distribution events, ensuring smooth operations and timely service delivery to beneficiaries.
- Trained and mentored new volunteers on best practices for food safety and client interaction protocols.
- Developed efficient inventory management processes, optimizing resource allocation during food drives.
- Collaborated with local businesses to secure donations, enhancing resource availability for the organization.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
Education
High School Diploma -
Notre Dame Preparatory School
Hampton, Maryland05-2026
Skills
- Community service
- Team collaboration
- Creativity and innovation
- Social interaction
- Job training
- First aid and CPR
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Student Volunteer
Refugee Youth Project
09.2024 - Current
Founder of Self-Run Painting Business
Self Run
06.2024 - Current
Church Volunteer
The Sharing Table
11.2023 - 11.2024
Food and Beverage Cashier/ Food Preparer
Fallston Club
05.2023 - 08.2025
Nanny
Various Families
01.2021 - Current
High School Diploma -
Notre Dame Preparatory School