Kiara Zarate Arribasplata
Lima
Summary
Dynamic and dedicated professional with extensive experience in customer service at Mamma Tomato the Good Pizza. Known for exceptional work ethic and integrity, I consistently enhance customer satisfaction through effective communication and problem-solving skills. Proven ability to foster relationships and boost sales, ensuring a positive and engaging shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
Mamma Tomato the Good Pizza
08.2023 - 01.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Restaurant Waiter
Mamma Tomato the Good Pizza
08.2023 - 01.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Barista
Shorelodge
12.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Waitress Trainee
Shorelodge
12.2022 - 02.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
Banquet Server
Shorelodge
12.2022 - 02.2023
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Waitress Trainee
Whitetail Ski Resort
12.2022 - 02.2023
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Salesperson
NANAU PETS SAC
05.2021 - 11.2022
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Implemented effective sales strategies to maximize revenue generation.
- Built relationships with customers and community to promote long term business growth.
Salesperson
BE Whatever You Want
07.2021 - 07.2022
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Informed customers of promotions to increase sales productivity and volume.
Education
M.D. - Medicine
San Martin De Porres Universty
Lima, Peru01-2025
High School Diploma -
Trilce
Lima, Peru12-2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Additional Information
I went to a work and travel program , where i have the opportunity to live in the US for 3 months working in a resort and having cultural exchanges.
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Timeline
Cashier
Mamma Tomato the Good Pizza
08.2023 - 01.2024
Restaurant Waiter
Mamma Tomato the Good Pizza
08.2023 - 01.2024
Barista
Shorelodge
12.2022 - 02.2023
Waitress Trainee
Shorelodge
12.2022 - 02.2023
Banquet Server
Shorelodge
12.2022 - 02.2023
Waitress Trainee
Whitetail Ski Resort
12.2022 - 02.2023
Salesperson
BE Whatever You Want
07.2021 - 07.2022
Salesperson
NANAU PETS SAC
05.2021 - 11.2022
M.D. - Medicine
San Martin De Porres Universty
High School Diploma -
Trilce
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