LEONARDO FERREIRA DE SOUZA
Petrolina
Summary
Dedicated sales representative with more than 5 years of international experience in the most diverse environments. Looking forward to satisfy my customer's needs with a unique approach to make sure they have a great experience during the process and learn new methods and techniques that will enhance my abilities and level up my career.
Overview
7
7
years of professional experience
Work History
Luxury bags ambassador
Harding Brothers Retail
Guernsey
01.2025 - Current
- Provide guest service in high-volume onboard retail operations.
- Assist guests with product selection, promotions, and onboard sales.
- Maintain inventory accuracy, merchandising, and stock rotation.
- Work effectively in multicultural teams while adapting to shipboard lifestyle and schedules.
- Demonstrate strong communication and guest engagement skills applicable to recreation roles.
- Onboard Ships
Retail Sales Associate
Bom Gosto Catering
Petrolina
10.2023 - 01.2025
- Organize events to promote the brand.
- Organize meetings and set up offers according to the company's budget.
- Offer products and services on a B2B (business-to-business) basis.
- Count stock and send reports to the supervisor.
Cashier / Seller
Bottle-O
Brisbane
11.2021 - 10.2023
- Greet customers professionally and identify their needs.
- Refill and count stock.
- Organize and change shelf positions.
- Operate the counter: receive cash and card payments and give change.
- Offer products on a B2C (business-to-customer) basis.
Guest Host
Fogata Fusion Cuisine
Brisbane
06.2019 - 10.2021
- Interact with guests upon arrival and allocate seating.
- Constantly collect customer feedback to improve the guest experience.
- Promote menu offers and engage with guests to understand their needs and provide the best available options.
Education
Certificate IV - Commercial Cookery and Hospitality
Canterbury Technical Institute
Brisbane, QLD, AustraliaSkills
- Team worker
- Able to work long hours standing
- Multitasking
- Communicative
- Excellent interpersonal skills
Languages
- English
- Portuguese, Native
- English, Advanced
Timeline
Luxury bags ambassador
Harding Brothers Retail
01.2025 - Current
Retail Sales Associate
Bom Gosto Catering
10.2023 - 01.2025
Cashier / Seller
Bottle-O
11.2021 - 10.2023
Guest Host
Fogata Fusion Cuisine
06.2019 - 10.2021
Certificate IV - Commercial Cookery and Hospitality
Canterbury Technical Institute