Lino Thomas
Charlottetown
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
8
8
years of professional experience
Work History
Manager
McDonald's Restaurant
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Sports and Activity Facilitator
Conestoga College
08.2022 - 04.2023
- Monitored participant progress throughout sessions by engaging in regular check-ins and assessments
- Assisted in development of training materials, including presentations, handouts, and activities
- Offered individual coaching or support for participants who required additional assistance
- Adapted facilitation techniques to accommodate various learning styles and group dynamics
- Maintained accurate records of attendee information for reporting purposes
- Managed conflicts and disagreements among participants in professional manner
- Collaborated with other staff members to ensure well-rounded activity schedule
- Set up and cleaned up activity spaces before and after each event
House Person
Hilton Garden Inn
03.2022 - 10.2023
- Maintained high standards of personal appearance and grooming per brand standards, including proper uniform and name tag
- Maintained appearance of common areas, including frequent window cleaning and continuous attention to lobby and on-site amenities
- Removed trash and changed linens to restore appearance and convenience in guest rooms
- Complied with company standards related to quality, service and safety
- Refilled or replenished cleaning supplies and restocked housekeeping carts
- Monitored inventory levels of housekeeping supplies and informed management when restocking was required
- Followed safety guidelines while handling hazardous materials such as chemicals used in cleaning processes
- Maintained cleanliness of all guest rooms by performing deep cleaning tasks on regular basis
- Reported any maintenance issues or damages in guest rooms or public areas to management immediately
Audit Clerk
V Alexander and Co
01.2017 - 10.2020
- Assisted with planning and execution of internal audits
- Contributed to development of new audit procedures or updating existing ones as needed
- Reviewed financial records and transactions for accuracy
- Maintained strict confidentiality regarding sensitive information encountered during audits
- Monitored changes in operations that may have impact on future audit procedures or objectives
- Examined supporting documents to verify transaction amounts and compliance with policies
- Communicated audit results to relevant parties, both verbally and in writing
- Processed employee salaries and wages using payroll systems
Education
Diploma - Supply Chain Management
Conestoga College
04.2023
Diploma - Project Management
Conestoga College
08.2022
Bachelor of Commerce -
St Berchman College
07.2016
Skills
- Supply Chain Coordination
- Problem-solving abilities
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Effective Multitasking
- Reliability
- Interpersonal Skills
- Analytical Thinking
- Self Motivation
- Effective Communication
- Continuous Improvement
- Decision-Making
- Customer Service
- Bookkeeping
- Microsoft Office
- Financial Analysis
- Customer service
- Team leadership
- Decision-making
Languages
English
Malayalam
Hindi
Affiliations
- Emergency First Aid With CPR-B
- Servsafe
Timeline
Manager
McDonald's Restaurant
10.2024 - Current
Sports and Activity Facilitator
Conestoga College
08.2022 - 04.2023
House Person
Hilton Garden Inn
03.2022 - 10.2023
Audit Clerk
V Alexander and Co
01.2017 - 10.2020
Diploma - Project Management
Conestoga College
Bachelor of Commerce -
St Berchman College
Diploma - Supply Chain Management
Conestoga College
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