Transcript Editor
Xelex
06.2022 - 08.2022
- Edited more than 15 audios pero day to improve readability and impact.
- Reviewed for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
Luciana Palacios Cortavarria
Lima
Summary
Versatile Assistant General Manager with 10 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Work History
Translator and Interpreter
Freelance
Lima
09.2009 - 08.2022
- Provided verbal summaries of non-English documents for immediate use.
- Translated documents in English and Spanish.
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs and manage personal concerns.
- Proofread, edited and improved documents of different sizes.
Assistant General Manager
Esme y Odrilia
Lima
05.2019 - 04.2021
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assistant General Manager
Motores Diesel Andinos SA - MODASA
Lima
10.2012 - 04.2017
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Prepared and charted data and metrics for detailed status reports.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Checked commissions and travel expenses for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Resolved problems promptly to elevate customer approval.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Assistant General Manager
GDP Supergroup
Lima
03.2012 - 09.2012
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Orchestrated successful conferences and associated travel for speakers and attendees.
Hotel Manager
Hotel Ferre
Lima
08.2011 - 02.2012
- Provided exceptional service and assistance to guests upon check-in.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Established internal databases and record management systems to enhance the accuracy and integrity of documentation and data.
- Booked large groups for weddings, seminars, conferences, and other events, providing the best available room rates.
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
- Prepared monthly audits.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Supervised a team of 10 employees helped to resolve issues arising during shifts
Hotel Front Desk Receptionist
Hotel Ferre
Lima
09.2010 - 08.2011
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
- Informed guests of hotel security features and offer details regarding fire and emergency procedures.
- Kept accounts in balance and ran daily reports to verify totals.
- Collected room deposits, fees and payments
- Welcomed each new arrival pleasantly and confirmed reservations and identification
Education
GED -
Instituto De Marketing Online
España08.2014
GED -
Gordon Institute of Tafe
Australia12.2007
Skills
- Translation Accuracy
- Translation Revisions
- Supplier Monitoring
- Translating Documents
- Grammatical Skills
- Administrative Management
- Spanish Interpreting
- Sales Tracking
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Transcript Editor
Xelex
06.2022 - 08.2022
Assistant General Manager
Esme y Odrilia
05.2019 - 04.2021
Assistant General Manager
Motores Diesel Andinos SA - MODASA
10.2012 - 04.2017
Assistant General Manager
GDP Supergroup
03.2012 - 09.2012
Hotel Manager
Hotel Ferre
08.2011 - 02.2012
Hotel Front Desk Receptionist
Hotel Ferre
09.2010 - 08.2011
Translator and Interpreter
Freelance
09.2009 - 08.2022
GED -
Instituto De Marketing Online
GED -
Gordon Institute of Tafe
Similar Profiles
RONALD MAS FASANANDORONALD MAS FASANANDO
Commis De Cuisine at M/V COSTA TOSCANACommis De Cuisine at M/V COSTA TOSCANA
Neptali Messala Yovera Sanchez-DavilaNeptali Messala Yovera Sanchez-Davila
Aircraft Maintenance Technician at ATSA CORPAircraft Maintenance Technician at ATSA CORP
Luis Pérez MundacaLuis Pérez Mundaca
Asistente Logístico at Naricitas PetShop SACAsistente Logístico at Naricitas PetShop SAC