Luis Quispe
Sydney
Summary
A seasoned Housekeeper Manager with a proven track record at Boyne Mountain Resort, I excel in enhancing guest experiences and ensuring health and safety compliance. My leadership and housekeeping expertise have driven strategic budgeting decisions and seamless coordination of special projects, demonstrating a strong customer service focus and workload prioritization skills.
Overview
1
1
year of professional experience
Work History
Housekeeper Manager
Boyne Mountain Resort
12.2022 - 03.2023
- Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
- Ensured compliance with safety regulations by conducting regular audits and implementing corrective actions as needed.
- Oversaw budgeting for the housekeeping department, making strategic decisions regarding resource allocation based on organizational priorities.
- Coordinated special projects such as deep cleans or renovations, ensuring minimal disruption to guests during these processes.
Housekeeper
Comfort Inn & Suites Sheridan
12.2021 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Hampton Inn Sheridan
11.2021 - 03.2022
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
Bachelor Of Administration - International Business Management
Continental University
Huancayo, Perú 08.2023
Skills
- Housekeeping knowledge
- Customer service focus
- Workload prioritization
- Health and safety compliance
- Strong leadership
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Housekeeper Manager
Boyne Mountain Resort
12.2022 - 03.2023
Housekeeper
Comfort Inn & Suites Sheridan
12.2021 - 03.2022
Housekeeper
Hampton Inn Sheridan
11.2021 - 03.2022
Bachelor Of Administration - International Business Management
Continental University
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