Macarena Gutierrez De La Fuente
Uubamba
Overview
12
12
years of professional experience
Work History
Bartender and Server for More Than 17 Years in USA
San Bar and Grill ( 2 years), Loserville (5 years)
Oak Bluffs , USA
07.2012 - 10.2024
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Cleansed glasses with sanitizing solution after each use.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Trained new bartenders on drink preparation and upselling techniques.
- Collected and organized daily till totals and tips.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Balanced daily registers and generated sales reports for management.
- Planned and coordinated special events to boost customer numbers and profits.
- Greeted customers and provided excellent customer service.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Adhered to state regulations regarding serving alcohol responsibly.
- Neatly sliced and pitted fruit for garnishing drinks.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Provided drink suggestions to customers based on their preferences.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Wedding Bartender and Server
Ana Foyley
Martha S Vineyard, USA
07.2012 - 10.2024
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Resolved customer complaints in a professional manner.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Greeted frequent visitors by name and explained new promotions.
- Poured wine, beer and cocktails for patrons.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Trained new bartenders on drink preparation and upselling techniques.
- Marthas Vineyard was the second destination after Vegas for wedding.
Education
Associate of Arts - Interioe Desing
Villa Maria Miraflores
Lima,Peru03-1990
Skills
- Mixology techniques
- Inventory management
- Event coordination
- Alcohol compliance
Timeline
Bartender and Server for More Than 17 Years in USA
San Bar and Grill ( 2 years), Loserville (5 years)
07.2012 - 10.2024
Wedding Bartender and Server
Ana Foyley
07.2012 - 10.2024
Associate of Arts - Interioe Desing
Villa Maria Miraflores