Macarena Gutierrez De La Fuente

Bartender and Server for More Than 17 Years in USA

San Bar and Grill ( 2 years), Loserville (5 years)

Oak Bluffs , USA

07.2012 - 10.2024

Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Cleansed glasses with sanitizing solution after each use.
Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Checked identification cards for proof of age prior to serving alcohol beverages.
Participated in weekly team meetings to discuss goals and objectives set by management.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Worked in close collaboration with team members to ensure customers received high-quality service.
Maintained inventory of liquor, beer, wine, and other beverage items.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Made friendly conversation with customers to provide enjoyable bar experience.
Trained new bartenders on drink preparation and upselling techniques.
Collected and organized daily till totals and tips.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Balanced daily registers and generated sales reports for management.
Planned and coordinated special events to boost customer numbers and profits.
Greeted customers and provided excellent customer service.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Adhered to state regulations regarding serving alcohol responsibly.
Neatly sliced and pitted fruit for garnishing drinks.
Developed good working relationships with fellow employees through effective communication.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Checked identification of guests to verify age requirements for alcohol purchase.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Remained calm and poised during busy periods, promoting great customer service to guests.
Provided drink suggestions to customers based on their preferences.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Overview

Work History

Bartender and Server for More Than 17 Years in USA

Wedding Bartender and Server

Education

Associate of Arts - Interioe Desing

Skills

Timeline

Bartender and Server for More Than 17 Years in USA

Wedding Bartender and Server

Associate of Arts - Interioe Desing

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