MANTIRATH KAUR
108 Westridge Crescent,Charlottetown
Summary
Developed leadership and operational skills in fast-paced dining environment, seeking to transition into new field. Skilled in enhancing customer satisfaction and streamlining processes to improve service delivery. Looking to apply these transferrable skills to dynamic and customer-focused role in new industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dinning Room Manager
Pizza Deliight
01.2024 - Current
- Maintained accurate financial records through diligent tracking of sales data, labor costs, and inventory levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Contributed to marketing efforts by working closely with management to create promotional materials highlighting unique offerings within the dining room experience.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
Food & Beverages Server
Pizza Delight
07.2022 - 01.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
7 Eleven
03.2021 - 06.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Baker
Oh So Sweet Sugar Boutique
11.2021 - 03.2022
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients
- Created appealing displays to showcase products in bakery
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing
- Prepared dough for variety of pastries, cakes and breads
Education
Associate of Business Administration - Business Administration
Alexander College
Vancouver, BC08.2021
Skills
- Effective Organization
- Strong Interpersonal Skills
- Proficient in Customer Grievance Management
- Leadership Development
- Food Safety Compliance
Certification
- Responsible Liquor Server Certificate
- ServSafe Food Handler's Certification
Timeline
Dinning Room Manager
Pizza Deliight
01.2024 - Current
Food & Beverages Server
Pizza Delight
07.2022 - 01.2024
Baker
Oh So Sweet Sugar Boutique
11.2021 - 03.2022
Sales Associate
7 Eleven
03.2021 - 06.2022
Associate of Business Administration - Business Administration
Alexander College
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