Manuel Quispe Gutierrez
Santiago
Summary
I am an enthusiastic, friendly and a versatile individual. I work well within a team as well as under pressure and am extremely keen to learn and acquire new skills. I have extensive experience in tourism industry as a tour leader and tour guide around South America. I am bilingual in Spanish and English.
Overview
26
26
years of professional experience
Work History
Tour Leader – Tour Guide
Intrepid Travel
Peru
01.2009 - 01.2024
- Company Overview: Australian Company
- Role that involved me as a tour guide and tour leader, during this period I build different skills that helped me develop as one of the top leaders in the last 15 years that I am currently working in this Australian Company
- I had the opportunity to worked in my own country and other countries around South America taking tourists in many destinations living different experiences and helping people to make their dreams coming true
- Where my duty care of people and professionalism is been coming my priority in the performance of my job
- Australian Company
- Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.
- Managed scheduling and logistics for multiple tour groups, ensuring smooth operation and timely departures.
- Led tours in multiple languages, broadening audience reach and inclusivity of tour offerings.
- Reference work contact: Fernando Rodriguez
- General Manager – Intrepid Travel Peru
- Phone: +51 984839672
- Visited Places for Work In south America as a Tour Leader: Chile (Arica, Antofagasta, San Pedro de Atacama), Bolivia (Santa Cruz, Sucre, Uyuni, Potosí, Oruro, La Paz), Peru (Iquitos, Tumbes, Lima, Huaraz, Ica, Nazca, Arequipa, Cusco, Puno), Argentina (Salta, San Martin, Tucuman, Buenos Aires, Bariloche, Iguazu), Ecuador (guayaquil, salinas, montañitas, quito, Galapagos), Colombia (Bogota, Medellín, Salento, Cartagena, San Andres, Santa Marta), Brasil (Rio de Janeiro, Sao Paulo, Iguazu, Salvador, Pantanal), Uruguay (Montevideo, Colonia)
Receptionist
The Majestic Hotel
01.2007 - Current
- Role included providing a friendly and positive attitude to create a warm & welcoming atmosphere for our guests and a strong focus on customer care
- Gained the ability to work on my own initiate and unsupervised as well as part of a small team
- Ensuring guests where appropriately checked-in and out according to hotel rules
- With my good working tourist knowledge of Cusco was able to assist guests with restaurant and local sights
- Gained excellent administration and computer skills and ability to work under pressure
- Handling reservations online and face to face
- Organised private events
Promotional Team Leader
Mama Africa Pub
01.2004 - Current
- Collaborate the team members and allocate the day to day tasks of target promotions
- Ensure and measure effectiveness of promotional plans such as events
- Gained excellent team playing and good people skills
- Strong communication skills developed with staff and tourists form different backgrounds
- Strong organization, negotiation, and problem solving skills
- Security management of the location to ensure customers are safe at all times and the location was not filling over capacity
Book Keeping Assistant
Alpaca Factory Shop
01.2003 - Current
- Assisted in recording the day to day financial transactions of the shop
- Maintaining financial books to ensure all stock requests balanced with accounts
- Experience with managing stocks, costs, and budgets
Sales Manager
Extrem Adventure
01.2003 - Current
- I was responsible for leading a sales team, setting goals, and developing strategies to achieve business targets
- They oversee sales operations, build client relationships, and drive revenue growth while ensuring customer satisfaction
- Strong leadership, communication, and analytical skills are essential for success in this role
Accounts Ledger
Coca Cola
01.2001 - Current
- Ensuring Inbound and outbound stock matched sales books
- Maintaining financial books to ensure all stock requests balanced with accounts
- Ordering and control of stocks
- Control of budgets and costs
Sales Assistant
Telefonica
01.1999 - Current
- Role involved dealing with customers face to face and dealing with phone queries
- Involved in promotional campaigns for the company
- Playing a key role in ensuring the customers shopping experience was of the best quality
- Based on commission ensured targets where met to assist the stores sale goal
Education
Uriel Garcia School
Pre-U -
San Antonio Abad Del Cusco University
Mining Engineering -
San Antonio Abad Del Cusco University
Diploma - Official Tour Guide
Americana Del Cusco
Cusco01-2010
Skills
- Microsoft Windows Office Applications
- Access
- Interpersonal Team building skills
- Management and Developing
- First Aid
- Wilderness First Aid Training
- Digital Marketing
- Management Team
Languages
English
Spanish
Quechua
Personal Information
- Date of Birth: 05/23/80
- Gender: Male
- Nationality: Peruvian
Visited Places
Arica, Antofagasta, San Pedro de Atacama, Santa Cruz, Sucre, Uyuni, Potosí, Oruro, La Paz, Iquitos, Tumbes, Lima, Huaraz, Ica, Nazca, Arequipa, Cusco, Puno, Salta, San Martin, Tucuman, Buenos Aires, Bariloche, Iguazu, Guayaquil, Salinas, Montañitas, Quito, Galapagos, Bogota, Medellín, Salento, Cartagena, San Andres, Santa Marta, Rio de Janeiro, Sao Paulo, Iguazu, Salvador, Pantanal, Montevideo, Colonia
Timeline
Tour Leader – Tour Guide
Intrepid Travel
01.2009 - 01.2024
Receptionist
The Majestic Hotel
01.2007 - Current
Promotional Team Leader
Mama Africa Pub
01.2004 - Current
Book Keeping Assistant
Alpaca Factory Shop
01.2003 - Current
Sales Manager
Extrem Adventure
01.2003 - Current
Accounts Ledger
Coca Cola
01.2001 - Current
Sales Assistant
Telefonica
01.1999 - Current
Pre-U -
San Antonio Abad Del Cusco University
Mining Engineering -
San Antonio Abad Del Cusco University
Uriel Garcia School
Diploma - Official Tour Guide
Americana Del Cusco