Maricielo Pereyra
Lima
Summary
Seasoned IT Senior Project Manager with a proven track record at LatamReady, adept in Agile methodology and leading cross-functional teams to exceed objectives. Skilled in client relationship management and project planning, I consistently achieve high customer satisfaction, demonstrating leadership and proactivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Senior Project Manager
LatamReady
Lima
01.2022 - Current
- Developed comprehensive project plans to be shared with stakeholders.
- Coordinated with stakeholders to define project scope, objectives and deliverables.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Maintained project schedules by managing deadlines and adjusting workflow.
- Assessed customer satisfaction levels post-delivery and implemented corrective actions where appropriate.
- Maintained comprehensive documentation regarding all aspects of a given project including deliverables, milestones, tasks, changes and progress reports.
- Monitored the performance of each team member throughout the duration of the project and provided feedback where necessary.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.
- Established clear goals and objectives for each phase of a given project before commencing work.
- Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
- Created effective communication channels between different departments involved in the project delivery process.
Recreation Operation
Walt Disney Company
Orlando
01.2013 - 04.2023
- Provision of training in first aid and rescue techniques
- Signaling and placement of informative elements, posters, sealed areas, etc
- Maintenance of facilities and work material
- Compliance with recommended work standards for safety initiatives
- Management of daily activities and safety procedures
- Emergency assistance during weekends and holidays
- Coordination with security personnel in situations requiring specific actions
- Effective work in all weather conditions
- Use of safety clothing and regulatory identification
IT Project Manager
LatamReady
03.2019 - 12.2021
- Responsible for the management and coordination of multiple projects implementing Oracle NetSuite ERPs in Latin America
- Carrying out monitoring and control activities to track project progress
- Allocate resources to the project
- Ensure compliance by the assigned team in accordance with established methodologies and processes
- Identify and manage risks to ensure on-time delivery
- Ensuring customer and team satisfaction throughout the project
- Lead, execute and monitor the compliance of the project team
- Responsible for on-time, on-cost and on-quality delivery of project milestones
Project Leader
QAIRA SAC
Lima
05.2018 - 03.2019
- Management of tasks and deadlines
- Coordination and planning of meetings
- Control and follow-up of budgets and expenses
- Problem solving and attention to incidents
- Efficient fulfillment of assigned tasks
- Teamwork to facilitate the achievement of objectives
- Meetings with clients to present the project and evaluate interests and requirements
- Design and planning of objectives, work methodology and project phases
- Effective coordination of teams of more than 5 people
- Management and leadership of the organization's human resources
Operations Coordinator
Peru For Less LLC
04.2017 - 04.2018
- Responsible for negotiating rates with hotels for the company
- Execute passenger travel schedule based on budget and requirements
- Elaborate satisfaction surveys
- Post-service for the elaboration of the metrics
- Coordinate travel plan with partners in the different parts of Latam
- In charge of return, quality/cost indicators
Social Events Analyst
THE WESTIN HOTEL & CONVENTION CENTER
08.2016 - 03.2018
- Elaboration of budgets for the various events of the area
- Negotiation with suppliers
- Preparation of meeting minutes reports of the main points agreed upon for event planning
- Conducting satisfaction surveys of all client areas of the organization
- Prepare monthly reports based on area indicators
- Manage agenda of activities-workshops that are given in common spaces of the campus in the university
- Support in the execution of all the organization's events
- Management of tasks and deadlines
- Coordination and planning of meetings
Education
Diploma - Project Management
ESAN
Lima12.2022
Diploma - Service Management
EUHT StPOL
Barcelona, España07.2017
Bachelor's Degree - Industrial Engineering
Universidad San Ignacio de Loyola
Lima, LMA12.2016
Bachiller - Hospitality Management
Universidad San Ignacio de Loyola
Lima, LMA12.2014
Internship - Hospitality management advanced
East Carolina University
Florida, USA12.2014
Skills
- Orientation to excellence
- Proactivity
- Leadership
- Excellent interpersonal skills
- Achievement of objectives
- Team management
- Project planning
- Team coordination
- Conflict resolution
- Stress tolerance
- Cross-functional coordination
- Client relationship management
- KPI tracking
- Agile methodology
Accomplishments
- Scholarship during my studies in Hotel Management for my good grades.
- Best Project Manager in Oracle's employee ranking for positive comments in Suiteapp.com.
- Qualified Athlete Award - Universidad San Ignacio de Loyola - 2014.
- Public recognition from San Ignacio de Loyola University for my professionalism and model student of the Hotel Management and Industrial Engineering careers.
Volunteer Experience
- A roof for my country, Headquarters, Pamplona Alta, 07/2013, 08/2013
- National Swimming National Team, 01/2007, 12/2010
Languages
- Spanish, Native Language
- English, C1 Advanced
- Portuguese, B1 Intermediate
Languages
Spanish
First Language
English
Advanced (C1)
C1
Portuguese
Elementary (A2)
A2
Certification
- Suitelife Demo & Delivery Week - Oracle Netsuite
- Scrum Master - USIL
- Time Management and Productivity - NetZun
- Bloomberg Market Concepts - Bloomberg LP
- Certificate from 'Accreditation Commission for Programs in Hospitality Administration' - ACPHA, USIL (Lima, Peru), 2015.
Timeline
IT Senior Project Manager
LatamReady
01.2022 - Current
IT Project Manager
LatamReady
03.2019 - 12.2021
Project Leader
QAIRA SAC
05.2018 - 03.2019
Operations Coordinator
Peru For Less LLC
04.2017 - 04.2018
Social Events Analyst
THE WESTIN HOTEL & CONVENTION CENTER
08.2016 - 03.2018
Recreation Operation
Walt Disney Company
01.2013 - 04.2023
Diploma - Project Management
ESAN
Diploma - Service Management
EUHT StPOL
Bachelor's Degree - Industrial Engineering
Universidad San Ignacio de Loyola
Bachiller - Hospitality Management
Universidad San Ignacio de Loyola
Internship - Hospitality management advanced
East Carolina University
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