MEHGANN MALLORY
Denton
Summary
Self-motivated professional with the ability to work independently under minimal supervision. Superb customer service skills honed over 17+ years in retail and food service. Highly organized with an eye for detail. Excellent written and verbal communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Internal Funding Operations Coordinator
Texas Woman’s University
Denton, Texas
09.2022 - 04.2024
- Processed internal grant funding applications and procured goods and services as specified in each following State of Texas guidelines.
- Set up, maintained, and balanced 34 separate accounts totaling $2.7 million each fiscal year.
- Compiled EOY reports following federal grant guidelines.
- Worked directly with Vice Provost of Research to run internal funding competitions including the Research Enhancement Program providing seed money for external funding.
- Worked directly with departments across campus to execute contracts, set up new vendors, hire graduate workers, etc.
- Used Microsoft Office Suite, Google Work Suite, Adobe Acrobat, SAP Concur, and Oracle Cloud routinely.
STEM Student Services Coordinator
Texas Woman’s University
Denton, TX
11.2016 - 09.2022
- Supported 27 full-time faculty, 17 adjunct faculty, 35 graduate students and Director of the School of the Sciences (SotS)
- Tracked and received packages for research and teaching faculty (900+ for FY21)
- Communicated directly with vendors
- Managed calendar for SotS Director and conference room scheduling
- Coordinated faculty and student events for SotS
- Coordinated Pre-Health program for all pre-med, pre-dental, and pre-vet students at TWU
Signing Team Lead
Macy’s
Denton, TX
11.2015 - 11.2016
- Trained and motivated 17 new associates through coaching and feedback
- Used organizational skills to implement a new labeling system for signing room and carts resulting in increased productivity and efficiency
Server/Bartender/Shift Manager
Chili’s
Denton, TX
06.2004 - 05.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated and implemented new trainee program that was rolled out corporate-wide.
- Successfully trained 50 teammates on new quality standards.
- Liaison between front-line teammates and management.
- Organized scheduling of 45 people to ensure customer service levels were maintained.
- Promptly resolved customer complaints.
- Acted as a brand ambassador while leading charity events.
Education
Associate of Arts -
North Central Texas College
Denton, TX12.2020
Skills
- Adaptive team player
- Strong organizational skills
- Customer service
- Energetic work attitude
- Courteous demeanor
- Excellent time management
Volunteer Experience
Shiloh Fields Community Garden, Denton, TX, 05/21 - 5/22
Assisted in building gardening beds, amending soil, planting seedlings, weeding, and harvesting produce. Worked closely with other volunteers from diverse backgrounds under the guidance of farm manager.
Certification
- NOLS Wilderness First Aid - June 2024
- AHA Heartsaver CPR AED - June 2024
Timeline
Internal Funding Operations Coordinator
Texas Woman’s University
09.2022 - 04.2024
STEM Student Services Coordinator
Texas Woman’s University
11.2016 - 09.2022
Signing Team Lead
Macy’s
11.2015 - 11.2016
Server/Bartender/Shift Manager
Chili’s
06.2004 - 05.2011
Associate of Arts -
North Central Texas College