Naomi Workman
La Grande
Summary
Over 10 years experience, providing excellent customer servage. While directly working with the public diverse work history includes caregiving, retail sale, housekeeping, and construction. able to successfully work in a team independently to perform job task in a timely manner. Excellent attendance, safety and attention to detail. Ability learned new tasks quickly. Willing to relocate to: La Grande, OR Willing to relocate to: La Grande, OR
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Evermine labels
La Grande, OR
06.2023 - Current
- Organizational Skills: Managing multiple tasks and priorities effectively.
- Attention to Detail: Ensuring accuracy in inventory, records, and labeling.
- Computer Proficiency: Using shipping software and other relevant tools.
- Communication Skills: Effectively communicating with various teams and external parties.
- Physical Stamina: Performing tasks that may involve lifting, moving, and standing for extended periods
Front Desk Associate
La Grande inn
La Grande, OR
06.2022 - 03.2025
- A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing booking.
- Processing customer payments and presenting them with the bill upon check-out.
- Keeping the front desk neat, orderly, and sanitized at all times.
- Folding and putting away laundry.
- Always maintain excellent customer service.
Delivery Driver
Federal Express Corporation
La Grande, OR
04.2020 - 03.2022
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient’s name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Completed an average of XX deliveries per day with a XX% on-time rate
- Increased overall efficiency by implementing new delivery tracking software
- Maintained a clean driving record throughout employment tenure
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
- Assisted in warehouse operations during downtime periods as needed
- Trained new drivers on company policies, procedures, and safe driving practices
- Cultivated positive relationships with regular customers through friendly interactions
Cashier/Customer Service/Sales Associate
Shell
La Grande, OR
02.2019 - 03.2020
- 1. Retail
- 2. Freight and stocking
- 3. Pumping gas
- 4. Provide excellent customer service
Cook/Utility Worker
Senior Lifestyle Corporation
La Grande, OR
09.2019 - 11.2019
- Fulfilled beverage requests
- Washed, peeled and prepared ingredients for a commercial kitchen
- Set prep station
- Ensured proper food handling standards
- Cleaned and sanitized kitchen
- Basic kitchen serving duties
In Home Care Giver/ Assisted Living Helper
Seniors and people with disability
La Grande, OR
06.2006 - 07.2017
- Completing tasks for seniors and people with disability.
- ( such as: cooking, cleaning, bathing, fixing things that need to be fixed, change clothing, lift or carry heavy items reach for things that were unreachable, provide transportation to doctors appointments and Med monitor)
Housekeeper/Customer Service/ Construction
Travelodge/Busy Bee Cleaning
La Grande, OR
05.2005 - 03.2009
- Housekeeping: such as making beds, vacuuming, dusting, cleaning bathroom and making sure at your room is ready for next customer
- Front desk task: receiving and giving money four rooms. Assigning rooms to the right amount of people. answering service calls and maintaining positive attitude in customer service
- Construction clean up: cleaning up after water damages fire damages tasks were clearing out room removing all personal belongings and packing them up and making sure they were safe cleaning personal belongings painting cleaning walls and Floors
Education
High school - undefined
La Grande High School
La Grande, OR06.2005
Skills
Freight
Delivery Driver Experience
Computer skills
Assistant manager experience
Safe work practices
PeopleSoft
Guest relations
Driving
Project management
Volunteer management
Administrative experience
Leadership
Order Picking
Hospitality
Analysis skills
Communication skills
Editing
Retail sales
Coffee experience
Merchandising
Sales transaction processing
Inventory Control
Spanish
Supervising experience
Organizational skills
Barista experience
Attention to detail
HOUSEKEEPING
Load & Unload
Active Directory
Distribution center
Food service
Home Care
COMPUTER OPERATIONS
Hotel experience
Forklift
Sales
Guest Services
Microsoft Windows
Cooking
Courier
Meal Preparation
Microsoft Word
Recruiting
Materials handling
Phone communication
Medical receptionist
Patient care
Filing
Contracts
Computer literacy
Microsoft Outlook
Housekeeping management
Lifeguard experience
Time & attendance systems
Clinic
Climbing
Mobile devices
OPERATIONS
Management
IT
Medical terminology
Customer service
Laundry
Warehouse experience
English
Food Handling
Crew Member
Retail management
Social listening
Appointment scheduling
Microsoft Outlook Calendar
Refrigeration
POS systems
Customer relationship building
Box truck
Financial transaction processing
Hotel management
Clerical experience
Senior care
Bakery
Microsoft Excel
Test-driven development
Custodial experience
Call center
Animal care
Outdoor work
Grammar Experience
Serving
Fair Housing regulations
Customer support
Restaurant experience
Janitorial experience
POS
Product demos
Freight Experience
Food Safety
Productivity software
Marketing
Handling customer inquiries
Greeting customers
Bartending
Data entry
10 key typing
Writing skills
Baking
Computer operation
Hospitality management
QuickBooks
Technical Proficiency
TIME MANAGEMENT
Caregiving
Team management
Staff supervision
Shipping & Receiving
Multi-line phone systems
Food Preparation
Senior Care
Front desk
Cash handling
Cashiering
Algebra
Load & unload
Microsoft Office
Medical office experience
Typing
Proofreading
Certification
- Driver's License
- Lifeguard Training
- First Aid Certification
- CPR Certification
- Hazmat Endorsement
- Food Handler Certification
- Non-CDL Class C
Languages
Multilingual
English
Links
- Https://share.indeedassessments.com/share_assignment/6yru06moe7-hkzfu
- Https://share.indeedassessments.com/share_assignment/uqkladdozlsockjy
Timeline
Shipping Clerk
Evermine labels
06.2023 - Current
Front Desk Associate
La Grande inn
06.2022 - 03.2025
Delivery Driver
Federal Express Corporation
04.2020 - 03.2022
Cook/Utility Worker
Senior Lifestyle Corporation
09.2019 - 11.2019
Cashier/Customer Service/Sales Associate
Shell
02.2019 - 03.2020
In Home Care Giver/ Assisted Living Helper
Seniors and people with disability
06.2006 - 07.2017
Housekeeper/Customer Service/ Construction
Travelodge/Busy Bee Cleaning
05.2005 - 03.2009
High school - undefined
La Grande High School