Naomi Workman
La Grande
Summary
Over 10 years experience, providing excellent customer servage. While directly working with the public diverse work history includes caregiving, retail sale, housekeeping, and construction. able to successfully work in a team independently to perform job task in a timely manner. Excellent attendance, safety and attention to detail. Ability learned new tasks quickly. Willing to relocate to: La Grande, OR Willing to relocate to: La Grande, OR
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Evermine labels
06.2023 - Current
- Organizational Skills: Managing multiple tasks and priorities effectively.
- Attention to Detail: Ensuring accuracy in inventory, records, and labeling.
- Computer Proficiency: Using shipping software and other relevant tools.
- Communication Skills: Effectively communicating with various teams and external parties.
- Physical Stamina: Performing tasks that may involve lifting, moving, and standing for extended periods
Front Desk Associate
La Grande inn
06.2022 - 03.2025
- A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing booking.
- Processing customer payments and presenting them with the bill upon check-out.
- Keeping the front desk neat, orderly, and sanitized at all times.
- Folding and putting away laundry.
- Always maintain excellent customer service.
Delivery Driver
Federal Express Corporation
04.2020 - 03.2022
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient’s name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Completed an average of XX deliveries per day with a XX% on-time rate
- Increased overall efficiency by implementing new delivery tracking software
- Maintained a clean driving record throughout employment tenure
- Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
- Assisted in warehouse operations during downtime periods as needed
- Trained new drivers on company policies, procedures, and safe driving practices
- Cultivated positive relationships with regular customers through friendly interactions
Cashier/Customer Service/Sales Associate
Shell
02.2019 - 03.2020
- 1. Retail
- 2. Freight and stocking
- 3. Pumping gas
- 4. Provide excellent customer service
Cook/Utility Worker
Senior Lifestyle Corporation
09.2019 - 11.2019
- Fulfilled beverage requests
- Washed, peeled and prepared ingredients for a commercial kitchen
- Set prep station
- Ensured proper food handling standards
- Cleaned and sanitized kitchen
- Basic kitchen serving duties
In Home Care Giver/ Assisted Living Helper
Seniors and people with disability
06.2006 - 07.2017
- Completing tasks for seniors and people with disability.
- ( such as: cooking, cleaning, bathing, fixing things that need to be fixed, change clothing, lift or carry heavy items reach for things that were unreachable, provide transportation to doctors appointments and Med monitor)
Housekeeper/Customer Service/ Construction
Travelodge/Busy Bee Cleaning
05.2005 - 03.2009
- Housekeeping: such as making beds, vacuuming, dusting, cleaning bathroom and making sure at your room is ready for next customer
- Front desk task: receiving and giving money four rooms. Assigning rooms to the right amount of people. answering service calls and maintaining positive attitude in customer service
- Construction clean up: cleaning up after water damages fire damages tasks were clearing out room removing all personal belongings and packing them up and making sure they were safe cleaning personal belongings painting cleaning walls and Floors
Education
High school - undefined
La Grande High School
La Grande, OR06.2005
Skills
Freight
Certification
- Driver's License
- Lifeguard Training
- First Aid Certification
- CPR Certification
- Hazmat Endorsement
- Food Handler Certification
- Non-CDL Class C
Languages
Multilingual
English
Links
- Https://share.indeedassessments.com/share_assignment/6yru06moe7-hkzfu
- Https://share.indeedassessments.com/share_assignment/uqkladdozlsockjy
Timeline
Shipping Clerk
Evermine labels
06.2023 - Current
Front Desk Associate
La Grande inn
06.2022 - 03.2025
Delivery Driver
Federal Express Corporation
04.2020 - 03.2022
Cook/Utility Worker
Senior Lifestyle Corporation
09.2019 - 11.2019
Cashier/Customer Service/Sales Associate
Shell
02.2019 - 03.2020
In Home Care Giver/ Assisted Living Helper
Seniors and people with disability
06.2006 - 07.2017
Housekeeper/Customer Service/ Construction
Travelodge/Busy Bee Cleaning
05.2005 - 03.2009
High school - undefined
La Grande High School