Freland Nenolia
Charlottetown
Summary
Versatile in Computer hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
5
5
years of professional experience
Work History
Deckhand
Atlantic Aqua Farms
05.2023 - Current
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Contributed to sustainable fishing practices by adhering to regulations and guidelines for catch quotas.
- Displayed strong interpersonal skills by communicating effectively with captains, supervisors, and crew members to address concerns and coordinate activities on deck.
Technical Support Representative
Inspiro Relia
09.2019 - 09.2020
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Used ticketing systems to manage and process support actions and requests.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Engineering
STI College Caloocan
Caloocan City, Philippines04.2019
Skills
- Safety awareness
- Network Troubleshooting
- Application installations
- IT Documentation
- Hardware Installation
- Technical Support
Languages
English
Limited Working
Timeline
Deckhand
Atlantic Aqua Farms
05.2023 - Current
Technical Support Representative
Inspiro Relia
09.2019 - 09.2020
Bachelor of Science - Computer Engineering
STI College Caloocan
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