Nicole Harbaum

• Built and maintained strong client relationships to drive business growth.
• Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Created sales forecasts to target daily, monthly and yearly objectives.

▪Warehouse & storage projects.
▪ Logistics budgeting & management control.
▪ Creation of an inventories area for Peru,
Mexico & Chile, organizing processes,
manuals and projects.
▪ Reducing inventary loss significantly in
relation to KPIs.
▪ Creation & implementation of Mystery Bags,
saving approximately PEN 30k monthly.

• Implementation of mass suggested replacement processes to avoid drops in sales, highly improving processing times
• Examples of functions: Resolution of problems with suppliers for goods delivered with defects, generating return of goods on time and without inconveniences
• Reduction of non-conforming merchandise in warehouse, implementing and improving routine processes.

▪Numerical analysis to inform concrete actions by the Board of Directors.
▪ Creation of a dynamic integrated system for financial statements in the
retail area, improving visualization of income and expenses in all stores.
▪Support to all areas of company company in terms of expense and budget management.