Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olalekan Adekunle

Charlottetown

Summary

Dedicated and customer-focused administrative professional with strong experience in front desk operations, recreation services, and public engagement. Seeking to leverage over 8 years of administrative, tourism, and customer service experience to support the Recreation Department of the Town of Stratford. Committed to delivering high-quality service, maintaining a safe and welcoming environment, and contributing to community-based programs and events.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Green Gables Bungalow Court
06.2024 - Current
  • Greeted and assisted guests, ensuring positive first impressions and excellent customer service.
  • Managed check-in and check-out processes efficiently, streamlining guest arrival and departure experiences.
  • Handled phone inquiries, directing calls to appropriate departments while maintaining professionalism and clarity.
  • Maintained accurate records of reservations and guest information using property management software.

Front Desk Receptionist

Anne Shirley Motel and Cottages
06.2024 - Current
  • Coordinated with housekeeping staff to ensure room readiness and adherence to cleanliness standards.
  • Assisted guests with local information, enhancing their stay through personalized recommendations and support.
  • Provided front-line customer service and handled bookings and payments.
  • Maintained a clean and organized reception area and assisted with guest needs.

Customer Service Representative

Canadian Tire
10.2023 - Current
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Processed transactions accurately, ensuring compliance with company policies and procedures.
  • Collaborated with team members to address complex customer issues effectively.
  • Trained new staff on operational procedures and customer service best practices.

Gym Receptionist (Part-time)

Holland College
11.2023 - 04.2025
  • Managed front desk operations, ensuring smooth check-in and check-out processes for members and guests.
  • Assisted in maintaining cleanliness and organization of reception area to enhance customer experience.
  • Handled member inquiries and resolved issues promptly to maintain high satisfaction levels.
  • Coordinated scheduling of classes and personal training sessions, optimizing resource allocation.
  • Monitored facility use, checked in members, and enforced safety rules
  • Set up and tore down equipment for gym programs and events.

Education

Diploma - Tourism And Travel Management

Holland College
Charlottetown, PE
04-2025

Bachelor of Science - Public Administration

Kwara State University
Malete, Kwara State
11-2022

Higher National Diploma - Public Administration

The Oke-Ogun Polytechnic Saki
Saki, Oyo State, Nigeria
10-2019

National Diploma - Recreation And Leisure Services

The Polytechnic Ibadan
Ibadan, Oyo State, Nigeria
08-2015

Skills

  • Customer Service and Front Desk Operations
  • Attention to detail
  • Time management
  • Excellent Communication & Interpersonal Skills
  • Microsoft 365 Suite (Word, Excel, Outlook)
  • Administrative Support & Office Management
  • Multitasking in Fast-Paced Environments
  • First Aid & Safety Awareness

Certification

  • First Aid, CPR & AED certification
  • Recreation & Leisure Services certificate

Timeline

Front Desk Receptionist

Green Gables Bungalow Court
06.2024 - Current

Front Desk Receptionist

Anne Shirley Motel and Cottages
06.2024 - Current

Gym Receptionist (Part-time)

Holland College
11.2023 - 04.2025

Customer Service Representative

Canadian Tire
10.2023 - Current

Diploma - Tourism And Travel Management

Holland College

Bachelor of Science - Public Administration

Kwara State University

Higher National Diploma - Public Administration

The Oke-Ogun Polytechnic Saki

National Diploma - Recreation And Leisure Services

The Polytechnic Ibadan

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