Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Personal Information
Oracle Certificates
Timeline
Generic
PAOLA JEANETTE AGREDA RINCÓN

PAOLA JEANETTE AGREDA RINCÓN

LIMA

Summary

With more than 28 years of experience in multinational and national companies, I am an expert in Management, Strategic Planning and Business Consulting. I have led multidisciplinary teams, identified growth opportunities and made operational and commercial decisions. I excel in budget management, risk mitigation, and strategic planning. With more than 23years of experience at Oracle and Deloitte Mexico, I was Key Account Manager and Application Manager, managing highly complex international projects in digital transformation environments.In the field of B2B and B2C Sales, I managed key strategic accounts and I am an expert in Collection and Recovery Management in BPO and Contact Center Services companies. In addition, I have more than 6 years of experience in local and regional commercial management, which allows me to implement effective and successful strategies. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Overview

30
30
years of professional experience

Work History

Regional and Commercial Manager for Peru, Chile and Ecuador

SYSTEMGROUP
01.2023 - 05.2024
  • Leadership, Communication and motivation at all levels, Organized, service and customer oriented, conflict and risk resolution, Economic and business understanding, responsible for the daily supervision of multi-country operations, Strategic Planning, and business plan development to achieve short, medium and long term goals, Proactively address operational and management problems for ACC and NPL areas, Identifying business opportunities and making global business decisions, Operational and commercial business decision making, Definition and leadership of business strategy, Assurance of compliance with laws and regulations, Leadership, Motivation and team management, Recruitment and selection of personnel required for operations in conjunction with HR, Supervision of financial performance, budget monitoring and risk management
  • Regional commercial strategy development and management of B2B and B2C customers, Setting sales targets and objectives, tracking projects and multidisciplinary teams, Reporting results to executives, Teamwork with the various Countries of the Region, Budget adherence and contract generation, Evaluation and qualification for tenders, maintaining direct relationships with key clients and prospects

Commercial Manager

KOBRANZAS
Lima
10.2019 - 09.2022
  • Commercial management and marketing: creation of new products, increasing new clients, setting objectives and strategic planning, demand generation and achieving sales growth, sales process negotiations, public and private tender management and tracking
  • Successfully awarded tenders for B2B and B2C clients, implementation of sales in Customer Service (B2B and B2C ATC services)
  • Expanded KOBSA’s business lines into Call Centers, ATC, and NPL, High-level negotiations with banks, telecommunications companies, gas companies, and others
  • Rebranding of Grupo Kobsa, gaining market recognition, acquired +20 new clients and, inclusion in government tenders

External Consultant

KOBRANZAS
05.2019 - 09.2019
  • Business Processes (evaluation and analysis)
  • Development of Processes and updates of MOF by business area
  • Advice for the commercial area (sales, marketing and processes)

1st 1 SAC Director of Education

ELLUCIAN
06.2018 - 05.2019
  • Establish objectives and strategic plan, Demand Generation, Achievement of objectives and growth of the area, Negotiations in sales processes, Complete Project Management (PMP), management of multidisciplinary teams of the client and internal resources of 1to1, Management of multidisciplinary resources at the technological level, application and Management of Ellucian's PowerCampus Methodology
  • Training at all levels of the Elluaciam ERP institution for corporate use at the university level
  • We managed to attract customers from the education sector with Ellucian ERP to the Peruvian market with 1to1

Key Account Application Manager- Application Architect, Sales and Pre-Sales

ORACLE
01.2010 - 08.2016
  • Direct sales and through territory management of Cloud and On Premise solutions in corporate accounts, Expert in ERPS, ORACLE, PEOPLESOFT, ELLUCIAN, CRM MS, expert in the differences with the competencies at SAP level, exert in the use and management of ORACLE multidisciplinary methodologies, ELLUCIA, MICROSOFT and others, Application Architect, Enterprise Architect, Expert in Multidisciplinary Methodologies, Official Spokesperson of Oracle Higher Education
  • Sales Excellence from 2011 to 2016, Achievement and Exceeding Sales Goals from 2011 to 2016 – Member of the Oracle Excellence Club
  • Development of consultative selling, with growth of 45% YTY, through a strategy based on high-level relationships (direct sales), management by territory (sales by channel) and management of the transactional team
  • Expert in Management of multidisciplinary Methodologies (Oracle AIM, OUM, company information technology life cycle, fast, scalable, business-focused implementation approach, MS Project, Knowledge of AGILE Methodology, Scrum (For high-level projects, collaborative work with the use of Sprints (intervals of mini projects) for a fast, efficient and adaptable result of a project), Ellucian's PowerCampus methodology (End to End project management, student lifecycle management and Faculty=, TOGAF (design and implementation for an enterprise architecture of information governance)

Manager of Consulting of ORACLE Applications and ERPS

DELOITTE MEXICO
07.2004 - 12.2008
  • Direction of the consulting practice in Oracle applications, with comprehensive vision of business processes, solution architect in the different branches of the industries (Education, Banking and Finance, Services, Communications, Supply and distribution, etc)
  • Achievement of Sales Objectives exceeding the objective year after year
  • Growth of the area from the first year
  • Brand recognition for customer achievement and satisfaction
  • Execution of projects in a timely manner of great magnitude with recognition of the client such as: Grupo Televisa SAC, ALSEA, Bimbo, Farmacias del Ahorro, Comex, Waldos, Chedraui, Grupo Mabesa, PI Mabe, Fritolay, among others
  • Expert in Management of multidisciplinary Methodologies (Oracle AIM, OUM, company information technology life cycle, fast, scalable, business-focused implementation approach, MS Project, Knowledge of AGILE Methodology, Scrum (For high-level projects, collaborative work with the use of Sprints (intervals of mini projects) for a fast, efficient and adaptable result of a project), Ellucian's PowerCampus Methodology - Power Campus (End to End project management, student and faculty life cycle management, TOGAF (design and implementation for an enterprise architecture information governance)
  • Generation of value propositions based on business strategy, with application of business processes according to your needs and turning point, Orchestration and integration bus generation
  • Management services with results, business consulting, optimized processes and aligned with the ERPs selected by the client
  • Implementations with high quality standards delivered in a timely manner, to the satisfaction of the client
  • Management of multidisciplinary teams of technology and applications (resource management)
  • Project Control at national and international level

Oracle Applications and Projects Manager

Grupo DRCC Mexico
11.1999 - 06.2004
  • Creation of the Oracle Consulting Area
  • Project Management with high quality standards, compliance in a timely manner
  • Training and coaching of Oracle EBS application consultants
  • Leadership management, communicating the vision, mission of the project and getting the team to accept it and fight to reach that vision together
  • Raise reasonable expectations, with an increasing degree of difficulty, making the participants active and responsible to achieve them
  • This includes providing team members with good feedback on execution
  • Manage skills to develop teamwork so that mixed team members (client and Oracle) work properly and feel motivated to carry out heavy lifting for the benefit of the project and team members
  • The larger the team and the duration of the project, the greater the responsibility and importance of having good skills to create, maintain, and grow the team
  • Mentoring – Couching for project management, to boost results, increase the commitment of the work team and improve their performance and productivity
  • Exceeded commercial objectives by 50% with recognition from clients and the DRCC Group
  • Management of large-scale projects in Mexico such as: Grupo Bimbo, Grupo Televisa, Banamex, Grupo Alsea, P.I
  • Mabe, Xerox Mexico, Grupo Saltillo SAC, Icave Sa De CV, Ica México, Compañía Periodística Nacional S.A
  • De CV

Senior Principal Consultant of Oracle Applications

ORACLE PERU
02.1994 - 10.1999
  • Implementation of ERPs - EBS, PSFT, GEMMS, and JDEdwards internationally
  • Application of AIM Methodologies today OUM, enterprise information technology lifecycle, fast, scalable, business-focused implementation approach for a fast, efficient and adaptable outcome of a project, End to End project management, designs and implementation for a complete enterprise information architecture governance
  • Development of implementation of high-risk projects in Oracle with customer satisfaction, based on best practices and customized business processes, oriented to results with the best quality standards in various sectors (Education, Banking and Finance, Services, Communications, Supply and Distribution, etc)
  • Achievement of Objectives exceeded year after year
  • Recognition of more than 90% of customers within the implementation and post-implementation process
  • Recognition of leadership management and control of critical situations, effective communication with the client and the work team
  • Oracle recognition and award winner for outstanding participation in continuous improvement and customer service improvement projects

Education

BACHELOR’S DEGREE - CRIMINOLOGY AND CRIMINALISTICS

UNIVERSIDAD TECNOLOGICA LATINOAMERICANA MEXICO
12.2026

Certified Paramedic -

ESCUELA DE SALUD REBAGLIATI
LIMA, PERU
08.2022

Certified in Government Procurement and Public Tenders -

SEACE - ELECTRONIC SYSTEM OF CONTRACTING
LIMA, PERU
01.2021

Certified in Applied Sales Management -

ORACLE UNIVERSITY EDUCATION
LIMA, PERU
10.2020

Leadership Development Program PLD Graduate -

UNIVERSIDAD PACIFICO
LIMA, PERU
01.2017

ORACLE CERTIFICATES -

ORACLE UNIVERSITY
LIMA, PERU
01.2016

PROJECT MANAGER PROFESSIONAL (PMP) CERTIFICATION -

Dharma Consulting
LIMA, PERU
01.2010

FINANCE AND ACCOUNTING -

Universidad Particular San Martín de Porres
LIMA, PERU
01.1993

ACCOUNTING -

Institute Superior Tecnológico María del Rosario Araoz Pinto
LIMA, PERU
01.1992

Skills

  • Management
  • Leadership
  • Organization
  • Strategic Planning
  • Identification of Business Opportunities
  • Global Vision
  • Operational and Commercial Business Decision Making
  • Definition and Leadership of Business Strategy
  • Assurance of Compliance with Laws and Regulations
  • Motivation and Team Management
  • Supervision of Financial, Budgetary and Risk Management
  • Development of Regional Commercial Strategy
  • Definition of Sales Goals and Objectives
  • Presentation to the Regional Management and Results Directive
  • Teamwork
  • Manage and adhere to the budget
  • Generation of contracts with customers
  • Evaluation
  • Qualification and processes of participation and support of Tenders
  • Direct relationship with customers and main prospects
  • Commercial management
  • Marketing
  • Creation of new products
  • Increase of new customers
  • Establish objectives and strategic plan
  • Generation of Demand
  • Achievement of objectives and growth of the area
  • Negotiations in the Sales processes
  • Control and monitoring of Public and Private Tenders
  • Preparation of Processes and updates of MOF by business area
  • Complete management of the Project
  • Management of multidisciplinary resources
  • Management of Ellucian's PowerCampus
  • Methodology
  • Direct sales
  • Territory management of Cloud and On Premise solutions in corporate accounts
  • Sales Excellence
  • Development of Consultative Selling
  • Enterprise Architect
  • Official Spokesperson of Oracle Higher Education
  • Project Manager
  • Project Planning and Management
  • Client Relations
  • Business Relations
  • Sales metrics
  • Negotiation
  • Legal Compliance
  • People Management
  • Payroll
  • Finance
  • Planning
  • Project management
  • Risk assessment
  • Data analysis
  • Business strategy
  • Financial analysis
  • Effective communication
  • Conflict resolution
  • Team building
  • Key account management
  • Cross-functional team leadership
  • New business opportunities
  • Sales strategy
  • Change management
  • Strategic marketing
  • Pricing strategy
  • Business administration
  • Team Training
  • Financial reporting
  • Account management
  • Product management
  • Contract negotiation
  • Month-end processing
  • Customer relationship management
  • Competitive analysis
  • Risk management
  • Key performance indicators
  • Business models
  • Product costing
  • Pipeline management
  • Operations management
  • Segmentation analysis
  • Proposal writing
  • Commercial services
  • Contract terms negotiation
  • Proposal development
  • Strategic planning
  • Business development
  • Claims management
  • Strategic sourcing
  • Written communication
  • Staff supervision
  • Team motivation
  • Business development and planning
  • Sales presentations
  • Customer service
  • Account acquisition
  • Sales analytics
  • Teamwork and collaboration
  • Review of contracts
  • Channel Partner Relationships
  • Analytical skills
  • Client retention
  • Adaptability
  • Territory management
  • Account servicing
  • Discount planning

Languages

  • English
  • Portuguese (basic)
  • Chinese Cantonese (basic)
  • Mandarin (basic)

References

  • Maribel Dos Santos, CEO OF ORACLE MEXICO AND LATAM, +52 5548207235
  • Juvenal Gomes Rocha, Senior Sales Director LAD at Oracle
  • Ana Vera Tudela, CEO OF KOBRANZAS SAC, avera@kobsa.com.pe, 987514203
  • Moisés Paucic, ORACLE MEXICO (Ex Deloitte México), +52 5514512158
  • RODRIGO Hernández, GRUPO DRCC MEXICO, +525533316875, rhernandez@syaat.com
  • CLAUDIO ARRAIGADA, CEO RECSA CHILE, +56994798437, claudio.arraigada@recsa.com
  • Ayrton Novoa, SAP PERU, +51 993531072
  • Liliana Alatorre de la Fé, ORACLE MEXICO, +52 5554363898
  • Laura CCoyo, Systemgroup Peru, +51 996601758

Hobbies and Interests

  • Photography
  • Traveling
  • Reading

Personal Information

  • Date of Birth: 05/06/71
  • Nationality: Peruvian
  • Marital Status: Single
  • Visa Status: Valid American Visa

Oracle Certificates

  • ORACLE UNIVERSITY, Lima, Peru, 2016, Certified in AIM Methodologies, Certifications in EBS, Certification in Business Processes, Certifications from 1994 to 2016 in Oracle ERP EBS Applications On Premise, Certifications from 1994 to 2016 in Oracle ERP Applications Oracle PeopleSoft, On Premise, Oracle Cloud Training Courses
  • ORACLE CERTIFICATIONS AND SPECIALIZATIONS, Lima, Peru, 2016, Expert in Methodologies, AIM (Application implementation method), OUM (Oracle Unified Method), TOGAF (The Open Group Architecture Framework), MS AGILE – Scrum, Ellucian – Power Campus, PeopleSoft CRM, Oracle ERP, MS Project – AGILE
  • INELCOT PERU, Lima, Peru, 1994, Accounting Tax Seminar

Timeline

Regional and Commercial Manager for Peru, Chile and Ecuador

SYSTEMGROUP
01.2023 - 05.2024

Commercial Manager

KOBRANZAS
10.2019 - 09.2022

External Consultant

KOBRANZAS
05.2019 - 09.2019

1st 1 SAC Director of Education

ELLUCIAN
06.2018 - 05.2019

Key Account Application Manager- Application Architect, Sales and Pre-Sales

ORACLE
01.2010 - 08.2016

Manager of Consulting of ORACLE Applications and ERPS

DELOITTE MEXICO
07.2004 - 12.2008

Oracle Applications and Projects Manager

Grupo DRCC Mexico
11.1999 - 06.2004

Senior Principal Consultant of Oracle Applications

ORACLE PERU
02.1994 - 10.1999

BACHELOR’S DEGREE - CRIMINOLOGY AND CRIMINALISTICS

UNIVERSIDAD TECNOLOGICA LATINOAMERICANA MEXICO

Certified Paramedic -

ESCUELA DE SALUD REBAGLIATI

Certified in Government Procurement and Public Tenders -

SEACE - ELECTRONIC SYSTEM OF CONTRACTING

Certified in Applied Sales Management -

ORACLE UNIVERSITY EDUCATION

Leadership Development Program PLD Graduate -

UNIVERSIDAD PACIFICO

ORACLE CERTIFICATES -

ORACLE UNIVERSITY

PROJECT MANAGER PROFESSIONAL (PMP) CERTIFICATION -

Dharma Consulting

FINANCE AND ACCOUNTING -

Universidad Particular San Martín de Porres

ACCOUNTING -

Institute Superior Tecnológico María del Rosario Araoz Pinto

Similar Profiles

CREATE PROFILE
PAOLA JEANETTE AGREDA RINCÓN