Summary
Overview
Work History
Education
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Patricia Carolina Marquez Esparza

Lima

Summary

Talented, persevering and high-performing university graduate with extensive experience in dynamic environments. Experience working with diverse clients and achieving exceptional results in Peru and the United States. Passionate about business success and supporting the needs of staff and clients. Committed, motivated and skilled in customer service and decision making.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Administration Intern

Wintergreen Resort
Virginia
08.2023 - 08.2024
  • Provided expertise on product knowledge, services, policies and procedures to customers.
  • Monitored inventory levels and reordered merchandise as needed.
  • Maintained accurate and up-to-date inventory records.
  • Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
  • Reviewed and verified invoices for accuracy and completeness.
  • Developed strategies to increase sales and enhance customer service.

Ski Instructor - Work and Travel Experience

Wintergreen Resort
Virginia
12.2022 - 03.2024
  • Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
  • Provided helpful feedback to students in order to improve their technique and style.
  • Managed lift ticket sales, rental equipment, group reservations, and customer service inquiries.

Administration and Accountant Assistant

Peru Inside Out
Arequipa
08.2022 - 11.2022
  • Assisted in the preparation of financial statements, reports and records.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Processed invoices and reconciled accounts payable transactions.
  • Provided administrative support to executive team, scheduling meetings and managing calendars.
  • Organized and maintained physical and electronic filing systems with a focus on accuracy and confidentiality of records.

Educational Consultant Assistant

Qori Business Consulting
Arequipa
04.2021 - 11.2021
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed content and promotional materials for various campaigns.
  • Created and executed social media strategies to increase customer engagement.
  • Assisted Project Manager in preparing project plans, schedules, and budgets.

Education

BBA - Administration And International Business

La Salle University
Arequipa, Peru
12-2022

Academic Exchange - Business Administration

De La Salle University
Bogotá, Colombia
01-2020

Languages

Spanish
First Language
English
Advanced (C1)
C1
French
Beginner (A1)
A1

Certification

  • Certificate of Educational Studies in English as a foreign Language by La Salle University

Accomplishments

Wintergreen Resort Top Intern Ambassador

Selected as a Top Intern Ambassador to assist the Virginia Intern Day 2024 in representation of Wintergreen Resort, who was recognized as a Top Employer for Interns, hosted by the Virginia Talent + Opportunity Partnership in Richmond, Virginia.

Affiliations

La Salle University - Mentoring Program Volunteer

August 2020 . December 2022. Mentor and Coordinator of the Administration and International Business Mentoring Program. Standing out for the good performance and support towards first-year major students.

Timeline

Business Administration Intern

Wintergreen Resort
08.2023 - 08.2024

Ski Instructor - Work and Travel Experience

Wintergreen Resort
12.2022 - 03.2024

Administration and Accountant Assistant

Peru Inside Out
08.2022 - 11.2022

Educational Consultant Assistant

Qori Business Consulting
04.2021 - 11.2021

BBA - Administration And International Business

La Salle University

Academic Exchange - Business Administration

De La Salle University

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Patricia Carolina Marquez Esparza