Pedro Enrique Castro Oki

• I started work having responsibility for Spare Parts Logistics and a project to improve the relationship with dealers. After 3 months of results, they were able to provide me with the responsibility for the Distribution Logistics of motorcycles and power products from Callao nationwide and in 3 more months they were able to provide me with the Selva Distribution Logistics, from Iquitos, passing through Pucallpa and Yurimaguas, thus being in charge of 04 logistics centers. Finally, at the beginning of 2022, I was given responsibility for car distribution logistics at the national level.
• Control and coordinate the dispatches in Lima and provinces with the respective logistics centers, taking into account SQCD (safety, quality, cost and delivery time).
• Control and coordinate the dispatches of Iquitos and provinces with the respective logistics centers, taking into account SQCD (safety, quality, cost and delivery time).
• Manage the annual budget of the Logistics area.
• Manage and direct logistics projects to improve operation and cost down.

Achievements: Annual savings of USD 200K implementing cost down logistics projects. Improve dealer network satisfaction from 54%, 74% to 81% during the first 03 years. Change in the flow of operations, achieving a standard operation in containers and having an IN/OUT benefit with freight cost savings. Integration of the Supply Chain with the other areas involved, achieving better coordination, communication, managing to control a daily plan instead of a monthly one. Increase in dispatch capacity by 20%. Training my team in management skills and M3.0. Reduction of HHEE by 15%

• Responsible for the Development of Dealers and strategic commercial issues that have the Volvo brand in Central America and the Caribbean. Development consists of having the strategies, skills, training, processes, market release, implementations, Volvo programs and continuous improvement in accordance with the objectives set for the Region. Regarding Commercial issues, it is to develop the market through customized strategies, meeting goals, visiting strategic and potential clients to increase penetration in the sale of spare parts.

Achievements: Develop businesses in CA and the Caribbean. Strengthen relationships with Dealers who represent our brand. Increase sales by 35% in the first year and 29% in the second year. Maintain the 100% Gold level program, Ecuador.

• Process Management: Supervise and coordinate activities such as picking, packing, receipts, dispatches and inventory, giving guidelines and policies to the team to improve the productivity and efficiency of the warehouse.
• Stock Management: Control that the merchandise is stored in a suitable place and under correct conditions, optimizing the spaces and location areas, to improve the distribution within the warehouse per m2.
• Talent Management: Ensure the commitment and motivation of the people in my charge, giving daily talks, training and providing information on their performance, to maintain a good climate and achievement of objectives.
• Growth: Plan and execute continuous improvement plans or projects, reviewing each activity in detail, verifying some errors to maintain the performance and guidelines requested by Volvo.
• Safety: Supervise and ensure the well-being of my team, providing personal protective equipment (PPE), giving talks, in order to avoid accidents or personal injury.
• Distribution: Control and verify that orders are delivered on time, constantly monitoring shipments to make delivery on time and contribute to the good satisfaction of our customers.
• Reverse Logistics: Control and improve the level of discrepancies, reviewing and generating continuous improvement in our processes, to avoid complaints from our clients and consequently not generate dissatisfaction.
• Documentary Control: Safeguard documents, such as shipping guides, invoices, receipts, packing document, unpacking document, among others, maintaining the appropriate order so that in a future review, audit or control we can easily find the required document.

Teacher of the Logistics Administration courses:
- Fundamentals of Management and Logistics
- Optimization of Productive Processes
- Management process

• Supervise and control imports of spare parts for motorcycles, automobiles, power products and oils, which are for sale to our dealers and distributors.
• Coordinate with our customs agency the nationalization of contracts, indicating priorities, according to the sales projection.
• Coordinate with the different warehouses and/or terminals, freight agents or forwarders with whom we work for the various operations.
• Control stock of national merchandise and place purchase orders.
• Supervise, control and coordinate warehouse, reception, control, location, picking and packing operations.
• Control and coordinate the distribution of merchandise to our concessionaires and dealers in Lima and the provinces.
• Prepare KPI indicators.
  Preparation and analysis of import control reports, local purchases and shipments.
• Preparation of reports on expenses generated by the warehouse and transporters, in order to reduce them.
• Control reverse logistics (claims and/or returns).
  Supervise the operation flow of China's motorcycle parts exports.
• Control the level of service provided to each client we have in Latin America.
• Control service times from placing our clients' orders until achieving export.
• Analyze the demand and stock of our clients, in order to place orders for importing spare parts to China.

• Plan and control production.
  Quality control of materials, in the transformation process and final product.
• Plan and control the supply of imported and national raw materials.
• Control and coordinate the distribution of products to our customers.
• Preparation of quality manuals, processes, internal regulations, as well as continuous improvements in processes.

• Total supply chain management and integration.
  Project management in search of efficiency and cost reduction.
• Optimize our distribution logistics.
  Implement BPA and efficiently manage warehouses.
• Maintain an adequate planning and purchasing system to meet demand.
• Management and control of stock levels and inventories.
  Implementation and updating of business processes and policies.

Achievements: Implementation of KPI, OKR, controls, PDCA method, increase availability by 15%, increase order attention by 10%, direction and strategies.