Rafael Alfredo Anduaga Salinas
Lima
Summary
Profesional experimentado en Tecnología de la Información con más de 10 años de experiencia, con un historial sólido en roles clave de gestión en IBM , coordinando los recursos, las soluciones, los proveedores , stakeholders y actualmente desempeñando el rol de Delivery Partner en Kyndryl, empresa lider en gestión de servicios de tecnologia. Entre mis competencias se encuentran el manejo de conflictos, gerencia de proyectos, gestión de cuentas.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Delivery Partner
Kyndryl
Lima, Perú
09.2021 - Current
- Gerente de servicios de las cuentas de gobierno y cuentas del sector privado , manejando el 25% de los ingresos totales del país.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
Country Delivery Manager
IBM
Lima, Peru
09.2020 - 09.2021
- Gerente de delivery Perú dentro de la organización GTS con la totalidad de las cuentas de Perú.
- Identified opportunities to reduce cost and improve productivity.
- Coached professional development opportunities for team members with career development plans.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
- Developed team environment to support engagement and high performance.
Delivery Manager - Grupo Intercorp
IBM
Lima, Peru
06.2019 - 09.2020
- Gerente de delivery en las cuentas del grupo Intercorp conformadas por Interbank, Super Mercados Peruanos, Quimica Suiza, Interseguros, Intralot, Farmacias Peruanas, Financiera OH.
- Delivered shipments promptly to maintain effective customer relationships and bolster future business opportunities.
- Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences.
- Worked with iteration managers and project managers to deliver initiatives and products utilizing lean and agile project management methods.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
Delivery Manager - TSS
IBM
Lima, Peru
01.2018 - 06.2019
- Gerente de delivery del área de mantenimiento dentro de la brand de GTS.
- Delivered valued outcomes from partnered resources.
- Managed performance issues with delivery team members.
- Coordinated with customers to plan efficient or special deliveries.
- Collaborated with technical staff from other departments in order resolve complex problems quickly.
- Established sound partnerships with senior stakeholders to assist business with formulation of strategies, technology investment decisions and solution option selection.
Delivery Manager
IBM
Lima, Peru
12.2015 - 12.2017
- Gerente de la unidad de cuentas menores a 150k mensuales de facturación dentro de la organización de IS.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Organized periodic reviews of delivery performance against established goals and objectives.
- Developed team environment to support engagement and high performance.
- Coached professional development opportunities for team members with career development plans.
- Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
Project Manager
IBM
Lima, Peru
04.2010 - 12.2015
- Gestión de cuentas dentro del área de ITS en la brand de GTS.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Built and established strong partnerships with teams, vendors and contractors.
- Developed and maintained project plans, timelines, and budgets.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Oficial De Marina
Marina de Guerra del Perú
Lima, Perú
01.1999 - 12.2015
Education
Bachiller En Ciencias Navales - Ciencias Navales
Escuela Naval
Lima12-1998
Skills
- Project Management
- Negotiations Expert
- Revenue and Market Expansion
- Problem Resolution
- Leadership/Communication Skills
- Interpersonal Skills
- Account Management
- Executive Support
Affiliations
- Ciclismo
- Remo
Languages
ESPAÑOL
First Language
English
Intermediate (B1)
B1
Certification
- Financial Selling for Executive Conversations
- Kyndryl Sales Academy
- AWS Partner: Accreditation (Business)
- ITIL V3 Foundation
Timeline
Delivery Partner
Kyndryl
09.2021 - Current
Country Delivery Manager
IBM
09.2020 - 09.2021
Delivery Manager - Grupo Intercorp
IBM
06.2019 - 09.2020
Delivery Manager - TSS
IBM
01.2018 - 06.2019
Delivery Manager
IBM
12.2015 - 12.2017
Project Manager
IBM
04.2010 - 12.2015
Oficial De Marina
Marina de Guerra del Perú
01.1999 - 12.2015
Bachiller En Ciencias Navales - Ciencias Navales
Escuela Naval
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