RAFAEL IVAN AGURTO
TRUJILLO
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Freelance Interpreter
Translation & Interpretation Network
06.2023 - Current
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Attended training programs to improve professional knowledge and interpretation skills.
Remote Interpreter
Language Link Corp.
02.2018 - 11.2023
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Remote Interpreter Over the Phone
Network Omni
01.2015 - 12.2020
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
- Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
Remote Interpreter
Transglobal
02.2014 - 12.2021
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Education
ENGLISH AS A SECOND LANGUAGE - ESOL Integrated English Completed
Miami, FL04.1993
ENGLISH AS A SECOND LANGUAGE - ESOL Grammar / integrated conversation
Miami, FL12.1992
Peruvian Univerity San Martin De Porres
Lima, Peru06.1991
Skills
- Client Support
- Client Confidentiality
- English Fluency
- Interpersonal Communication
- Cross-Cultural Communication
- Professional Ethics
- Interpretation Equipment Use
- Fluent Bilingualism
- Attention to Detail
- Simultaneous Interpretation
- Intercultural Sensitivity
- Customer Service
Certification
- Professionalism for Interpreters Training - 20 Hours
- Certified Interpreter, Translation & Interpretation Network
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Freelance Interpreter
Translation & Interpretation Network
06.2023 - Current
Remote Interpreter
Language Link Corp.
02.2018 - 11.2023
Remote Interpreter Over the Phone
Network Omni
01.2015 - 12.2020
Remote Interpreter
Transglobal
02.2014 - 12.2021
ENGLISH AS A SECOND LANGUAGE - ESOL Integrated English Completed
ENGLISH AS A SECOND LANGUAGE - ESOL Grammar / integrated conversation
Peruvian Univerity San Martin De Porres
- Professionalism for Interpreters Training - 20 Hours
- Certified Interpreter, Translation & Interpretation Network
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