Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rhonda Diamond

Charlottetown

Summary

At HPEI, I excelled in multitasking and prioritization, seamlessly managing clerical duties and patient information confidentiality. My proficiency in database entry and administrative support significantly enhanced office efficiency. Skilled in fostering a professional atmosphere, I also trained new clerks, contributing to a cohesive team dynamic.

Overview

20
20
years of professional experience

Work History

Obstetrics and Gynecology Clerk

HPEI
04.2005 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Faxing, filing, emails.
  • Accurate data entry of patient information to our clinical information system.
  • Registrar for Vital Statics-Birth/Death and Stillborn Certificates.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Receiving and relaying messages for patients and staff including paging nursing, allied health and medical staff.
  • Provide quality clerical support through data entry, document management and email correspondence.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Train new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensure confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Gathering and assembling patient medical records and communicate information to appropriate services upon patient admission, transfer or discharge.
  • Completing requisitions /forms for various services as ordered by physicians.
  • Maintain a professional atmosphere within the office setting through effective communication skills.
  • Process bi-weekly payroll for staff, ensuring timely and accurate salary distribution.
  • Maintain confidentiality of sensitive information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Order office supplies.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Keep office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Assigning newly admitted patients to their room.
  • Maintain Schedule Anywhere-assigning work schedule to current and new hires. Editing as necessary.
  • Assist Nurse Manager when required.

Education

Medical Office Assistant-Diploma -

Compu College
Charlottetown, PE
06-2000

High School Diploma -

Colonel Gray Sr. High School
Charlottetown
06-1986

Skills

  • Confidentiality
  • Administrative support
  • Filing systems
  • Database entry
  • Administrative tasks
  • Prioritization
  • Processing mail
  • Mail handling
  • Schedule and calendar management
  • Typing speed of 50WPM
  • Scanning and copying
  • Supply tracking
  • Records retrieval

Languages

English

Timeline

Obstetrics and Gynecology Clerk

HPEI
04.2005 - Current

Medical Office Assistant-Diploma -

Compu College

High School Diploma -

Colonel Gray Sr. High School
Rhonda Diamond