Richard Broadbelt
Lima
Summary
Seasoned hospitality professional with over a decade at Royal Caribbean Group, specializing in bar operations management and exceptional customer service. Expert in mixology and public health standards, I've driven revenue growth and enhanced guest satisfaction through innovative service excellence. Proven leadership in staff development and expense control showcases my comprehensive skill set in creating memorable experiences.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SENIOR BARTENDER
ROYAL CARIBBEAN GROUP
12.2012 - 06.2022
- Concluded an 11-year tenure at Royal Caribbean Group marked by outstanding service and world-class hospitality.
- Implemented tailored experiences for visitors, resulting in memorable stays.
- Maintained standard practice of hygiene, reflecting comprehensive training in public health standards
BEVERAGE SUPERVISOR
ROYAL CARIBBEAN GROUP
12.2011 - 12.2012
- Responsible for overseeing beverage service aboard the Allure of the Seas.
- Led weekly training sessions to boost team confidence in customer service.
- Supervised staff development initiatives
- Ensured compliance with USPH regulations within the restaurant environment
BAR SERVER
ROYAL CARIBBEAN GROUP
12.2010 - 12.2012
- Deliver efficient, high-quality service ensuring guest satisfaction.
ASSISTANT BAR MANAGER
HILTON Trinidad & Conference Centre
11.2007 - 12.2010
- Managed numerous bars and restaurants to deliver top-notch dining experiences
- Consistently maintained company standards
- Increased guest satisfaction via targeted staff training
- Oversaw food and beverage quality standards
- Coordinated personalized events ensuring adherence to client specifications.
BAR SUPERVISOR
HILTON Trinidad & Conference Centre
09.2006 - 11.2007
- Enhanced poolside service and Bar services
- Implemented entertainment schedules, and developed revenue-boosting programs
- Secure reliable and consistent suppliers
- Reduce costs through innovation and product development
- Improved processes and procedures for forecasting demand, managing, logistics and controlling stock
- Creating best value for money for our clients
- Developed strategic alliances with suppliers and manufacturers
Banquet Bar Coordinator
HILTON Trinidad & Conference Centre
01.2004 - 12.2005
Cocktail Bartender
Ruby Tuesday
02.2003 - 05.2004
Cocktail Bartender
Trinidad Country Club
01.2003 - 12.2003
Waiter/ Bartender
Kapok Hotel Trinidad
01.2000 - 12.2003
Education
Hotel and Restaurant Management Diploma - Hotel And Restaurant Management
Thompson Education
United States01-2002
Computer Literacy office 2000 -
Computer Science Acadamy
Trinidad And Todago01.2001
Bread Cakes and Pastries - Breads Cakes and Pastries
YTEPP Limited
Trinidad And Tobago01.2000
4 CXC Passes - Business,Nutrition, Science, Social Studies
Barataria Senior Comprehensive
Trinidad and Tobago01.2000
Skills
- Bar Operations Management
- Expense Control
- Mixology
- Customer Service Oversight
- Public Health Training
- Management of Cruise Operations
- Client Needs Assessment
- Revenue Growth Initiatives
Personalsummary - Summary
I am passionate about delivering high-quality service in every aspect of my work. I have talent as a mixologist crafting amazing cocktails, I take pride in seeing guest reaction to unique drinks. Honesty, respect and hard work are the values that guide me. I have worked eleven years at sea and nine years on land in the food and beverage industry. In my free time, I enjoy cooking and baking, playing pool and video games.
Trinidadmobile
18687168386
Driverspermit
Class 3, 4 (Light motor vehicle & Heavy motor vehicle)
Professional Development
- US Certification: ServSafe Certified
- RCL UNIVERSITY Certification
- Q Control
- Royal suite training
- Beverage POS training
- Depression awareness and Suicide prevention
- Crowd management
- Hotel Basic safety Training (STCW)
- Security Awareness Certification
- Hotel and Restaurant Management Diploma
- Computer Literacy office 2000 (2000-2001)
- Bread Cakes and Pastries (1999-2000)
- 4 CXC passes (1998-2000)
Personal Information
- Number of Children: None
- Marital Status: Married
Certification
STCW Certificate issue Date : 09th July 2024 Expire Date : 09Th July 2029
Crowd Management issue Date : 18th July 2021
Security Awareness issue Date : 2nd November 2015
Timeline
SENIOR BARTENDER
ROYAL CARIBBEAN GROUP
12.2012 - 06.2022
BEVERAGE SUPERVISOR
ROYAL CARIBBEAN GROUP
12.2011 - 12.2012
BAR SERVER
ROYAL CARIBBEAN GROUP
12.2010 - 12.2012
ASSISTANT BAR MANAGER
HILTON Trinidad & Conference Centre
11.2007 - 12.2010
BAR SUPERVISOR
HILTON Trinidad & Conference Centre
09.2006 - 11.2007
Banquet Bar Coordinator
HILTON Trinidad & Conference Centre
01.2004 - 12.2005
Cocktail Bartender
Ruby Tuesday
02.2003 - 05.2004
Cocktail Bartender
Trinidad Country Club
01.2003 - 12.2003
Waiter/ Bartender
Kapok Hotel Trinidad
01.2000 - 12.2003
STCW Certificate issue Date : 09th July 2024 Expire Date : 09Th July 2029
Crowd Management issue Date : 18th July 2021
Security Awareness issue Date : 2nd November 2015
Hotel and Restaurant Management Diploma - Hotel And Restaurant Management
Thompson Education
Computer Literacy office 2000 -
Computer Science Acadamy
Bread Cakes and Pastries - Breads Cakes and Pastries
YTEPP Limited
4 CXC Passes - Business,Nutrition, Science, Social Studies
Barataria Senior Comprehensive
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