Ridge Saunders
Cornwall
Summary
Experienced professional with a strong background in sterile processing, medical device handling, and healthcare standards. Skilled in maintaining sterile environments through advanced decontamination techniques. Known for fostering teamwork, cultivating positive relationships, and adapting to changing needs to achieve results. Reliable, precise, and an excellent communicator, with a strong ability to connect with individuals from diverse backgrounds. Experienced as a building manager, handling leases, managing teams, and resolving complex issues with a focus on problem-solving and conflict resolution. Currently pursuing a full-time registered nursing degree and a minor in psychology. Background in customer service, excelling in fast-paced environments, and building rapport with customers and colleagues through a friendly, empathetic approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Riverland Investments INC
07.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Management of 61 individual apartments within the facility, always on call with a 24/7 work cell phone.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Medical Device Reprocessing Technician
Health PEI, QEH
12.2019 - Current
- Delivered exceptional customer service when interacting with healthcare professionals, addressing inquiries or concerns promptly, professionally, and courteously.
- Contributed to efficient surgical scheduling with accurate inventory management and prompt device availability.
- Exhibited strong attention to detail when assembling and packaging sterile devices, ensuring the accuracy of contents and proper labeling for end-users.
- Reduced risk of cross-contamination through diligent adherence to established protocols and guidelines for medical device reprocessing.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Decreased equipment downtime by conducting timely inspections and maintenance tasks on medical devices.
- Collaborated with interdisciplinary teams to develop strategies for enhancing patient care through improved medical device management practices.
- Enhanced patient safety by ensuring the proper cleaning, disinfection, and sterilization of medical devices.
- Organized and prepared surgical case carts for surgeries, confirming all required instruments and supplies were present.
Service Worker
Health PEI, QEH
11.2018 - 10.2019
- Maintained safety practices at all times to protect personnel and laundry loads.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated folding machines to efficiently process linen.
- Packed linen carts daily for shipment to various facilities, ensuring accuracy by following provided lists.
- Collaborated with team members to ensure timely processing of large laundry loads.
- Trained new staff on operational procedures to maintain service quality.
- Supported team by stepping in during high-demand periods to meet deadlines.
- Demonstrated proficiency in operating various types of laundry equipment, ensuring optimal performance throughout each shift.
- Communicated with various hospital units and departments through phone calls, ensuring efficient coordination.
Sterile Distribution Aide
Health PEI, QEH
06.2018 - 11.2018
- Checked, stocked, and rotated sterile items across all nursing areas and departments, ensuring compliance with inventory protocols.
- Handled dispatch phone operations, answering calls and coordinating with hospital porters to fulfill orders.
- Utilized computer systems to prepare and refill supply orders for various hospital units and departments.
- Increased accuracy in order picking and packing by implementing a thorough double-checking system during the fulfillment process.
- Communicated effectively with operating room nurses in a fast-paced environment.
Customer Service and Food Production Associate
Tim Horton’s Restaurant’s
10.2017 - 10.2018
- Greeted and provided friendly customer service by efficiently filling food and beverage orders.
- Processed and balanced cash and card transactions for food and beverage purchases.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Kitchen and Customer Service Associate
KFC Restaurant
04.2017 - 09.2017
- Prepared ingredients and ensured readiness of food stations to streamline kitchen operations.
- Maintained cleanliness and organization by regularly sanitizing workstations and kitchen equipment.
- Assisted team in managing high-volume meal preparation during peak hours.
- Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Customer Service and Frontline Team Member
McDonald’s Restaurant
06.2014 - 07.2014
- Worked effectively in fast-paced environments, meeting tight deadlines with efficiency and accuracy.
- Demonstrated strong organizational and time management skills to ensure smooth daily operations.
- Strengthened communication skills through regular interactions with others.
- Collaborated with team members to maintain a productive and supportive work environment.
Education
Certificate - Medical Device Reprocessing Technician
Saskatchewan Polytechnic
Regina, SK01-2019
High School - undefined
Montague Regional High School
06.2018
Bachelor of Science in Nursing, Minor Psychology - Nursing
University of Prince Edward Island
Charlottetown, PE04-2027
Skills
- Workplace safety adherence
- Professionalism and ethics
- Continuous learning mindset
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Time management and prioritization
- Adaptability
- Positive attitude
- Customer service
- Critical thinking
- Attention to detail
Certification
- Medical Device Reprocessing Technician Certificate
- CPR-BLS
- Bronze Medallion and Bronze Cross (Life Saver)
- Workplace Hazardous Materials Information System (WHMIS)
- Brain Story Certification (Alberta Family Wellness Initiative)
Languages
English
Native or Bilingual
French
Elementary
Accomplishments
- Certified Medical Device Reprocessing Technician.
- CPR-BLS Certification, renewed annually.
- Workplace Hazardous Materials Information System (WHMIS) Certification, renewed annually.
- Awarded Bronze Cross Certification (2018)
- Lifeguarding Waterfront Certification (2018)
First Aid CPR-BLS
I have maintained my First Aid, CPR-BLS certification since 2018, renewing it annually to ensure my skills remain up to date. This certification has been integral to my work in a hospital setting since 2018, where I have applied these skills in real-world situations. Additionally, as a current student in a Registered Nurse (RN) program, staying certified aligns with my commitment to providing safe, high-quality patient care and meeting the professional standards of healthcare practice.
Timeline
Property Manager
Riverland Investments INC
07.2024 - Current
Medical Device Reprocessing Technician
Health PEI, QEH
12.2019 - Current
Service Worker
Health PEI, QEH
11.2018 - 10.2019
Sterile Distribution Aide
Health PEI, QEH
06.2018 - 11.2018
Customer Service and Food Production Associate
Tim Horton’s Restaurant’s
10.2017 - 10.2018
Kitchen and Customer Service Associate
KFC Restaurant
04.2017 - 09.2017
Customer Service and Frontline Team Member
McDonald’s Restaurant
06.2014 - 07.2014
High School - undefined
Montague Regional High School
Certificate - Medical Device Reprocessing Technician
Saskatchewan Polytechnic
Bachelor of Science in Nursing, Minor Psychology - Nursing
University of Prince Edward Island
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