Roberto Zalles
LIMA
Summary
Dynamic leader with a proven track record at Citibank N.A., excelling in strategic planning and relationship building. Spearheaded initiatives that enhanced operational efficiency and client satisfaction, while mentoring teams to achieve excellence. Expert in project management and negotiation, driving growth through innovative solutions and strong stakeholder collaboration.
Overview
50
50
years of professional experience
Work History
Director
LW LATAM PARTNERS
02.2008 - Current
- Developed strategic partnerships to enhance market presence and drive business growth.
- Led cross-functional teams to implement operational efficiencies and improve project outcomes.
- Analyzed market trends to inform strategic decision-making and competitive positioning.
- Collaborated with stakeholders to identify opportunities for process improvements and innovation initiatives.
- Established key performance indicators to measure success and guide strategic planning efforts.
- Facilitated regular executive meetings to align objectives, share insights, and foster collaboration across departments.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Advisory Consultant
Morgan Stanley
09.2000 - 07.2001
- Advised the firm in connection with the issuance of mid-term and long-term bonds by the Republic of Peru placed on international markets.
- Enhanced client satisfaction by providing tailored advisory services and strategic recommendations.
Vice President
CitibankN.A.
07.1986 - 03.1991
Vice President
Bear Stearns & Co
07.1986 - 02.1991
- Led cross-functional teams to align strategic initiatives with organizational goals.
- Mentored leadership team on best practices for performance improvement and staff development.
- Developed and implemented operational frameworks to enhance efficiency across departments.
- Spearheaded market analysis to identify growth opportunities and drive competitive positioning.
- Oversaw budget management and resource allocation to optimize project delivery.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Identified opportunities to improve business process flows and productivity.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
Director and Chairman
Compania Minera Del Sur (COMSUR)
01.1976 - 04.1986
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Developed and implemented performance metrics to drive team accountability and excellence.
- Mentored senior leaders in best practices for project management and resource allocation.
- Collaborated with cross-functional teams to align business objectives with market opportunities.
Education
Bachelor of Arts - Economics And Political Science
Yale University
New Haven, CT06-1961
High School Diploma -
Riverdale Country School
New York, NY06-1960
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Project coordination
- Issues resolution
- Negotiation
- Business development
- Contract negotiation
- Government relations
- Corporate communications
- Talent acquisition
Languages
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Director
LW LATAM PARTNERS
02.2008 - Current
Advisory Consultant
Morgan Stanley
09.2000 - 07.2001
Vice President
CitibankN.A.
07.1986 - 03.1991
Vice President
Bear Stearns & Co
07.1986 - 02.1991
Director and Chairman
Compania Minera Del Sur (COMSUR)
01.1976 - 04.1986
Bachelor of Arts - Economics And Political Science
Yale University
High School Diploma -
Riverdale Country School
Affiliations
- Lima Golf Club