Romina Sofia Saenz Suarez
Lima
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
English - Spanish Medical Interpreter
Bilingual
09.2023 - Current
- Facilitated communication between medical staff and patients with limited English proficiency.
- Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
- Interpreted complex medical terminology accurately between languages.
- Provided continuous interpretation for medical appointments, surgeries and consultations.
English - Spanish Medical Interpreter
Bilingual
03.2023 - 08.2023
- Facilitated communication between medical staff and patients with limited English proficiency.
- Provided simultaneous interpretation for medical appointments, surgeries and consultations.
- Interpreted complex medical terminology accurately between languages.
Customer Service Representative
Atento Movistar
01.2023 - 02.2023
- Customer service
- Answered customer inquiries and provided accurate information regarding products and services.
Bilingual
Teleperformance
04.2022 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted customers with inquiries regarding account information, billing and service-related issues.
Digitizer Data Entry
Ryka Peru EIRL
10.2019 - 01.2020
- Transcribing information and calling them in case to confirm the info.
- Communicated with supervisors about necessary filing, transcribing or documentation requirements for different pieces of evidence.
Counter
Maki Travel Reps
07.2019 - 09.2019
- Sales, quotation.
Project Executive
Liberty
04.2019 - 07.2019
- sales.
Sales Assistant
Gastón Sacaze
09.2018 - 12.2018
- inbound tourism, sales
- Assisted in developing tours and packages tailored to customer needs.
Receptive Counter
Carrusel
12.2017 - 04.2018
- Sales, Booking and Operations
- Assisted in developing tours and packages tailored to customer needs.
Counter
Tika Tours
01.2013 - 01.2017
- I worked for 4 years as a Receptionist, Commercial executive, Support in the organization of the events Graphic Designer assistant in the marketing department, company data.
Education
ENGLISH LANGUAGE TEACHING- ELT - 03/21 - 07/21
BRITANICO
07-2021
PRONUNCIATION WORKSHOPS FOR TEACHERS 2 -
BRITANICO
05-2021
TEACHING YOUNG LEARNERS -
Britanico
05-2021
Alianza Francesa
C1-105-2019
Tourism Managment - Entiteld -
CENFOTUR
09-2017
Britanico
09-2011
Skills
- Medical Interpreter
- Accuracy Verification
- Consecutive Translation
- Medical terminology proficiency
- Ethical Codes Adherence
- Attention to Detail
- Fluent in English
- Call Management
- Team Collaboration
- Multitasking
- Computer Skills
- Organization
- Decision-Making
- Task Prioritization
- Flexible and Adaptable
- Accurate Transcription
References
- Janine Almeyda, 998 048 004, Tika Tours, Ejecutiva de ventas Receptivo
- William Trujillo, 994 850 272, Carrusel, Ejecutivo de ventas Receptivo
- Perrine Dyer, 997 597 958, Gaston Sacaze, Responsable de cuenta estratégica (ventas)
- Angel Chanco, 992 787 034, Liberty, Jefe de Receptivo
- Milagros Salinas, 998 933 019, Maki Travel Reps, Jefe de Ventas
- Gerald Cruz, 995 842 268, Ryka Peru Travel, Jefe Supervisor
- Joana Campos, 914 417 891, Capacitadora
- Diego Laos, 928883098, Teleperformance, Supervisor
- Jean Marco Salas, 987558317, Bilingual - Team Leader
Certification
- B2
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Timeline
English - Spanish Medical Interpreter
Bilingual
09.2023 - Current
English - Spanish Medical Interpreter
Bilingual
03.2023 - 08.2023
Customer Service Representative
Atento Movistar
01.2023 - 02.2023
Bilingual
Teleperformance
04.2022 - 02.2023
Digitizer Data Entry
Ryka Peru EIRL
10.2019 - 01.2020
Counter
Maki Travel Reps
07.2019 - 09.2019
Project Executive
Liberty
04.2019 - 07.2019
Sales Assistant
Gastón Sacaze
09.2018 - 12.2018
Receptive Counter
Carrusel
12.2017 - 04.2018
Counter
Tika Tours
01.2013 - 01.2017
ENGLISH LANGUAGE TEACHING- ELT - 03/21 - 07/21
BRITANICO
PRONUNCIATION WORKSHOPS FOR TEACHERS 2 -
BRITANICO
TEACHING YOUNG LEARNERS -
Britanico
Alianza Francesa
Tourism Managment - Entiteld -
CENFOTUR
Britanico
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