RONAL CABRERA
CUSCO
Summary
Experienced Bar server with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.
Results-driven bar server with over four years of experience in high-pressure settings. Skilled in menu memorization and time management, dedicated to enhancing customer satisfaction through teamwork and prompt service.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Bar Server
Norwegian Cruise Line
Miami
01.2020 - Current
- Served beverages promptly to guests in busy bar environment.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted guests and suggest with drink selections and provided recommendations.
Bar Server & Restaurant server
Cicciolina Restaurant -Tapas Bar
Cusco
08.2018 - 04.2019
- Assisted guests with menu selections and drink recommendations.
- Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
- Managed intoxicated guests and followed alcohol awareness procedures.
Bar and Restaurant - Waiter
Tambo del Inka, Luxury Collection Resort & Spa
Urubamba
02.2016 - 08.2018
- Delivered exceptional customer service in a luxury resort dining environment.
- Provided menu recommendations and answered guest inquiries about food offerings.
Asst Team Waiter
Carnival Cruise Lines
12.2012 - 09.2014
- Provided excellent customer service to enhance guest dining experiences.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Education
Career - Tourism Business Administration
University Global of Cusco
Cusco, Perú 08.2018 - 11.2025
Yes - Wine Service
Andrea Robinson
04.2020 - 05.2020
Course - Waitering
College of Cenfotur
Cusco, PeruCourse - Hotel and restaurant management
Institute of Infotur
Cusco, PeruHigh School -
Agropecuario
Calca, CuscoSkills
- Wine knowledge
- Sales techniques
- Menu memorization
- Teamwork orientation
- Time management
References
Available upon request
Personal Information
Date of Birth: 10/26/84
Extra Trainings
Wine service with a sommelier
Languages
Spanish
First Language
English
Advanced
C1
Italian
Beginner
A1
Portuguese
Beginner
A1
Timeline
Yes - Wine Service
Andrea Robinson
04.2020 - 05.2020
Bar Server
Norwegian Cruise Line
01.2020 - Current
Bar Server & Restaurant server
Cicciolina Restaurant -Tapas Bar
08.2018 - 04.2019
Career - Tourism Business Administration
University Global of Cusco
08.2018 - 11.2025
Bar and Restaurant - Waiter
Tambo del Inka, Luxury Collection Resort & Spa
02.2016 - 08.2018
Asst Team Waiter
Carnival Cruise Lines
12.2012 - 09.2014
Course - Waitering
College of Cenfotur
Course - Hotel and restaurant management
Institute of Infotur
High School -
Agropecuario