Rosa Tineo
lima,ARE
Summary
Sales professional with strong background in managing client relationships and driving sales outcomes. Ace at up-selling and cross-selling techniques as well as collaboration with customer success team colleagues to increase revenue. Proficient in CRM software and negotiation, with highly reliable and adaptable approach to changing demands.
Overview
12
12
years of professional experience
Work History
Senior Inside Sales Account Manager
COMPUTRABAJO PERU
12.2022 - Current
- Negotiated contracts with new clients ensuring mutually beneficial terms while adhering to company policies and guidelines.
- Developed and maintained strong relationships with key clients, leading to increased account retention and growth.
- Utilized CRM software (Salesforce) to manage client accounts, track progress towards goals, and maintain accurate records of all interactions.
- Generated high-quality leads through targeted prospecting activities such as cold calling, email campaigns, and social media outreach.
Human Resources Business Partner
AMILOZ
01.2022 - 10.2022
- Managed complex employee relations issues to promote a healthy workplace culture.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Enhanced recruitment processes, leading to more efficient candidate screening and selection sequence.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Key Account Manager
E-HOLDING
01.2021 - 04.2021
- Built and maintained strong client relationships to drive business growth.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Present weekly and monthly reports on commercial management.
- Support in the management of collections in order to avoid credit notes.
Key Account Manager
BUMERAN.COM
02.2019 - 07.2020
- Manage corporate events with the purpose of networking and attracting new clients.
- Manage mailing campaigns for potential clients with the marketing area.
- Identify and advise potential clients on their digitalization needs in their recruitment and selection processes delivering an ad hoc proposal in accordance with their budget.
- Train clients in the use of the software on site or online.
- Provide after-sales support service to B2B clients, receiving feedback to enhance the service.
- Search for alliances with universities to publish job offers promoting employment and empowering brands as employer brands.
Key Account Manager
LABORUM
06.2017 - 12.2017
- Participate in the organization of events organized by Laborum with the purpose of making networking with companies of interest.
- Coordinate with the marketing and information technology areas for shipping and tracking
of mailings for job fairs. - Advise potential clients on their recruitment and selection needs, delivering a proposal according to their budget.
- Prepared weekly and monthly commercial management reports.
Executive Sales Representative
BIGBOX PERÚ
07.2016 - 05.2017
- Capture new accounts and place products.
- Prepare quotes including discount rates according to the corporate budget and customer needs.
- Verify that the branding chosen by each client is the one they will receive in each of their orders: color, design, content.
- Utilized CRM systems effectively for maintaining updated client records leading to improved organization of client information.
Sales Consultant
MAPFRE PERÚ
08.2015 - 05.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant Manager
RIMAC SEGUROS
04.2014 - 10.2014
- Carry out the recruitment and selection process of advisors for the commercial team.
- Train and provide support to the team of advisors in sales and customer service techniques.
- Prepare daily, biweekly and monthly reports for the sales team in charge.
- Participate in meetings with potential clients in order to supervise and support clients, commercial advisors.
- Monitor the sales force in its activities, sales execution and training.
Senior Sales Consultant
Rimac Seguros
03.2013 - 03.2014
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Prepare economic proposals according to the needs of each potential client.
- Prospect, contact and advise potential clients using a lot of empathy.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
Education
Programa De Alta Dirección En Ventas - Programa De Alta Dirección En Ventas
ESAN
Lima, Peru12-2020
Bachelor of Administration -
Universidad De Piura
Lima, Peru03-2012
Skills
- Sales presentations
- Objection handling
- Strategic prospecting
- Sales training
- Customer relationship building
- Sales development
- Cross-functional collaboration
- Excellent communication
- Team leadership
- Active listening
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Senior Inside Sales Account Manager
COMPUTRABAJO PERU
12.2022 - Current
Human Resources Business Partner
AMILOZ
01.2022 - 10.2022
Key Account Manager
E-HOLDING
01.2021 - 04.2021
Key Account Manager
BUMERAN.COM
02.2019 - 07.2020
Key Account Manager
LABORUM
06.2017 - 12.2017
Executive Sales Representative
BIGBOX PERÚ
07.2016 - 05.2017
Sales Consultant
MAPFRE PERÚ
08.2015 - 05.2016
Sales Consultant Manager
RIMAC SEGUROS
04.2014 - 10.2014
Senior Sales Consultant
Rimac Seguros
03.2013 - 03.2014
Programa De Alta Dirección En Ventas - Programa De Alta Dirección En Ventas
ESAN
Bachelor of Administration -
Universidad De Piura
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