Throughout my career, I have worked in various customer-facing roles, consistently demonstrating strong communication skills, empathy, and problem-solving abilities. Whether handling high call volumes in fast-paced environments or providing personalized support in face-to-face settings, I have built a reputation for professionalism and a genuine passion for helping others.
My experience includes leading customer service teams, training new staff, and implementing systems that improved response times and customer satisfaction scores. I am confident in my ability to contribute positively to your team, enhance client relationships, and support your company's goals.
My experience includes leading customer service teams, training new staff, and implementing systems that improved response times and customer satisfaction scores. Here are the processes I can run for you ππ»
β¦ Warehouse Management
β¦ Inventory Management
β¦ Order fulfillment
β¦ Customer Service
β¦ Invoicing
β¦ Dropshipping
π₯π¬ππππ ππππππππππ: Effectively arrange and give priority to incoming emails, handle routine inquiries, and compose professional email communications on behalf of the client.
π₯πΊπππππππ πΉππππ πΆππ: Proficiently initiating communication with suppliers to execute order placements, facilitate seamless payment processing, coordinate precise shipment arrangements, and adeptly request necessary invoices. Your dependable freelancer for ensuring efficient supplier interactions that enhance operational fluidity and financial precision.
π₯πΊπππππππ πͺππππ ππππππ: Proficiently generating shipping labels, seamlessly transmitting them to warehouses, liaising with carriers to secure tracking numbers, and efficiently executing order fulfillment. Your dedicated freelancer for ensuring smooth shipping processes that contribute to timely deliveries and satisfied customers.