Ruben Alexander
Chicago
Summary
Proven leader and skilled glazier, I excelled at Los Cristales by streamlining installation processes and enhancing team efficiency, significantly improving client satisfaction. Expert in commercial glazing and adept at fostering strong supplier and customer relationships, my approach has consistently driven project success and cost savings. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 4 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Glazier Installing Foreman
Los Cristales
Areuquipa, Peru
03.2019 - 11.2023
- Improved client satisfaction rates by effectively managing project timelines and maintaining clear communication throughout the installation process.
- Consistently met or exceeded project deadlines through effective time management skills and efficient work practices.
- Enhanced project efficiency by streamlining glass installation processes and optimizing team workflow.
- Developed strong relationships with suppliers, negotiating better pricing for materials and reducing overall project costs.
- Oversaw a team of glaziers, providing guidance and support to ensure high-quality workmanship on all installations.
- Provided on-the-job training for new hires, fostering an environment of continuous learning within the team.
- Reduced material waste by implementing precise measuring techniques and ensuring accurate cutting procedures.
Salesperson
Autopartes La Candelaria
Caracas, Venezuela
02.2013 - 09.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Implemented effective sales strategies to maximize revenue generation.
Education
Senior Technical - Graphic Design
Instituto Universitario De Tecnología Pascal
Barcelona, Anzoátegui. Venezuela. 02.2010
Skills
- Commercial glazing
- Glass Repair
- Structural Glazing
- Glass Fabrication
- Hand-tool proficiency
- Measurement accuracy
- Residential glazing
- Heavy Machinery Operation
- Skylight Installation
- Glazing Techniques
- Window Framing
- Mirror installation
- Glass Installation Expertise
- Teamwork and Collaboration
- Dependable and Hardworking
- Problem-Solving
- Time Management
- Attention to Detail
- Job Site Cleanup
- Problem-solving abilities
- Following Instructions
- Multitasking
- Construction safety
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Hand and Power Tool Operation
- Adaptability and Flexibility
- Physical Strength and Stamina
Timeline
Glazier Installing Foreman
Los Cristales
03.2019 - 11.2023
Salesperson
Autopartes La Candelaria
02.2013 - 09.2018
Senior Technical - Graphic Design
Instituto Universitario De Tecnología Pascal