Shary Torres Rodriguez
Lima
Summary
Goal-oriented manager with distinguished experience in Heavy - light industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
Work History
Commercial Technical Chief
MANUCHAR PERU SAC
06.2022 - Current
- Investigated customer feedback on measures and developed programs to boost market saturation based on results.
- Recruited, mentored and supported high-performing members of sales and marketing teams.
- Acquired, analyzed and made decisions based on in-depth knowledge of industrial market to rapidly achieve sales growth.
- Created long-term plan and budget of $3 millions to maximize ROI and continuously improve business development.
- Constructed business case models and identified credible value-based calculations.
Heavy and Light Industry Commercial Supervisor
MANUCHAR PERU SAC
06.2020 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Commercial Technical Supervisor
MANUCHAR PERU SAC
04.2017 - 05.2020
- Lead team of 5 engineers personnel focused on light industry business.
- Formulated plans for improving procedures, training and processes.
- Researched and adopted new technologies to add value to existing offerings.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Produced documentation on latest updates as well as reports detailing findings and recommendations.
Commercial Technical Advisor
MANUCHAR PERU SAC
09.2013 - 03.2017
- Served as primary point of contact for triaging technical issues.
- Contributed technical oversight to assist team project fulfillment.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines.
- Cultivated technical expertise concerning at-issue products by reviewing up-to-date documents and source code.
Technical Department Supervisor
QROMA
02.2011 - 07.2013
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 5 employees, delegated tasks and held each employee accountable for completing assignments.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
Education
International Business Study in Sales Management - Sales Management
CETRUM PUCP
Lima, Perú04.2022
CRM, Loyalty And Customer Service Course - Customer Service Management
CENTRUM PUCP
Lima, Perú11.2019
Chemical Engineering - Chemical Engineering
UNIVERSIDAD NACIONAL SAN LUIS GONZAGA DE ICA
Ica, Perú12.2010
Skills
- Fluent in english
- Google Workspace
- Relationship Building
- Interpersonal Communication
- Analytical and Critical Thinking
- Time Management
- MS Office
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Commercial Technical Chief
MANUCHAR PERU SAC
06.2022 - Current
Heavy and Light Industry Commercial Supervisor
MANUCHAR PERU SAC
06.2020 - 05.2022
Commercial Technical Supervisor
MANUCHAR PERU SAC
04.2017 - 05.2020
Commercial Technical Advisor
MANUCHAR PERU SAC
09.2013 - 03.2017
Technical Department Supervisor
QROMA
02.2011 - 07.2013
International Business Study in Sales Management - Sales Management
CETRUM PUCP
CRM, Loyalty And Customer Service Course - Customer Service Management
CENTRUM PUCP
Chemical Engineering - Chemical Engineering
UNIVERSIDAD NACIONAL SAN LUIS GONZAGA DE ICA
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