Shikha
Charlottetown
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Z-Teca Mexican Eatery
12.2022 - 02.2024
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Managed catering orders effectively, ensuring timely delivery of large-scale meals without compromising quality or presentation standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Team Member
Tim Hortons
04.2022 - 09.2023
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Greeted customers and answered inquiries regarding menu items and specials.
- Assisted in maintaining proper food storage procedures, reducing spoilage and waste while ensuring safe consumption for customers.
- Monitored food quality and freshness throughout day.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Verified prepared food met standards for quality and quantity before serving to customers.
Merchandiser
Advantage Solutions
09.2020 - 01.2021
- Organized store merchandise racks by size, style, and color.
- Monitored and replenished display inventory and restructured according to available stock.
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings instore.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Line Cook
Swiss Chalet
02.2020 - 08.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
Diploma - International Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2022
Skills
- Goal-Oriented
- Inventory Oversight
- Training and mentoring
- Audit reporting
- Financial Management
- Excellent Communication
- Teamwork and Collaboration
- Self-Directed
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Z-Teca Mexican Eatery
12.2022 - 02.2024
Team Member
Tim Hortons
04.2022 - 09.2023
Merchandiser
Advantage Solutions
09.2020 - 01.2021
Line Cook
Swiss Chalet
02.2020 - 08.2020
Diploma - International Business
Conestoga College Institute of Technology And Advanced Learning
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