Sibusiso Nzima
New Business Development & Project Management
Hallmark, Johannesburg
Summary
Entrepreneurial and Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Founder
+OneStays
Johannesburg
11.2022 - Current
- Successfully established and currently manage a serviced accommodation business with a portfolio of 3 fully furnished 1 bedroom and bachelor units in the city of Johannesburg where
- It is my responsibility to liaise with guests ensuring their experience is a positive one
- Demonstrated project management skills in overseeing and executing all aspects of the business, from initial concept development to daily operations
- Implemented and managed budgeting and forecasting processes to ensure the financial stability of the business
- Implemented and maintained booking and management systems to ensure smooth and efficient operation of the business
- Successfully managed a team of cleaners, maintenance staff, and administrative personnel
- Facilitated effective communication with guests to ensure high levels of customer satisfaction and repeat business
- Conducted market research to identify new business opportunities and maintained up-to-date knowledge of the local property and hospitality markets., Developed and executed marketing strategies that enabled the business unit to attain new business from five listed companies in South Africa
- Created systems and processes that streamlined internal operations and execution of projects
- Identified potential client issues and resolved them promptly
- Quoted, invoiced, and managed project financials
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created organization's mission and vision statements for use by employees.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Defined company roles and responsibilities to establish and enhance processes.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Directed market expansions to propel business forward, meet changing customer needs.
- Prepared annual budgets with controls to prevent overages.
- Identified business development challenges and customer concerns for proactive resolution.
- Monitored key business risks and established risk management procedures.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Devised and presented business plans and forecasts to board of directors.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
- Initiated strategy to drive company growth and increase market share and profitability.
Business Development Manager & Project Manager
Brandresere Co - ASKSoweto
Johannesburg
09.2021 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Kept meticulous client notes and updated account information in company databases.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Organized promotional events and interacted with community to increase sales volume.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Founder
Isintu Couture,
Johannesburg
01.2015 - 01.2019
- Utilized a range of digital marketing techniques, including social media, SEO, content marketing, and analytics, to generate earned media coverage on top media outlets such as uKhozi Fm SA Fm, SABC 1, and ENCA
- Conceptualized and developed an original hand-made object that was auctioned in Dubai through the Chair Initiative, with the aim of supporting charity organizations
- Successfully attracted a distribution partner, RealAfrican, a broadcasting house under Kagiso Media, which sells African internet streaming content to the African diaspora in the western world
- Created organization's mission and vision statements for use by employees.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Directed market expansions to propel business forward, meet changing customer needs.
- Prepared annual budgets with controls to prevent overages.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Formulated and executed strategic initiatives to improve product offerings.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Cultivated company-wide culture of innovation and collaboration.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Junior Account Manager
Creative Chapel
Johannesburg
01.2013 - 01.2015
- Overall, my experience as a Junior Account Manager has contributed to me honing my skills in client services, relationship building, project management, and financial administration.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Developed and implemented strategies to increase client retention.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Quoted prices, credit terms and other bid specifications.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Kept detailed records of daily activities through online customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
Education
Bachelor of Arts - Corporate Communications
02.2011 - 05.2014
No Degree - Accounting Fundamentals
04.2001 -
No Degree - Digital Marketing
04.2001 -
Skills
Project management
Financial management
Team management
Communication
Problem-solving
Business intelligence
Negotiation
Business administration
Customer acquisition
Search Engine Optimization
Staff Management
Recruitment and hiring
Accomplishments
- Successfully acquired the new business from five listed companies in South Africa since the start-up stage.
- Developed systems and processes to improve the company's internal operations and project execution.
- Maintained a 300% margin on new business acquired and projects executed.
- Facilitated effective communication with guests to ensure high levels of customer satisfaction and repeat business.
- Conducted market research to identify new business opportunities and maintained up-to-date knowledge of the local property and hospitality markets.
Timeline
Founder - +OneStays
11.2022 - Current
Business Development Manager & Project Manager - Brandresere Co - ASKSoweto
09.2021 - Current
Founder - Isintu Couture,
01.2015 - 01.2019
Junior Account Manager - Creative Chapel
01.2013 - 01.2015
UNIVERSITY OF JOHANNESBURG - Bachelor of Arts, Corporate Communications
02.2011 - 05.2014
Corporate Finance Institute - No Degree, Accounting Fundamentals
04.2001 -
With Google - No Degree, Digital Marketing
04.2001 -