Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Sonia Bendezu Mori

Lima

Summary

I am a proactive and organized professional with a strong vocation for service. In addition to my expertise as a International Business Administrator, specialized in Logistics and Customs Management, I have a wealth of experience in customer service.

Throughout my career spanning over 15 years, I have consistently demonstrated a commitment to providing exceptional customer service.

I believe in going above and beyond to meet customer needs and ensure their positive experience. My proactive nature allows me to anticipate customer requirements and provide tailored solutions. I approach each interaction with professionalism, empathy, and a strong attention to detail.

Moreover, I am known for my organizational skills, which have enabled me to effectively manage complex logistics and ensure seamless operations. I take pride in my ability to prioritize tasks, meet deadlines, and maintain clear communication with clients and colleagues.

Overall, I am a dedicated professional who combines expertise in international business, customer service excellence, and a genuine vocation for service. I am confident that my proactive, organized, and customer-centric approach would be an asset to any team or organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Parliamentary Technician

Congress Of The Republic Of Peru
03.2020 - Current

As a Parliamentary Technician at the Congreso de la República del Perú, my role involves providing crucial support to the legislative process and assisting parliamentarians in their work. Here is a brief overview of my responsibilities and contributions in this position:

In my role as a Parliamentary Technician, I contribute to the efficient functioning of the legislative process by providing accurate and timely information, conducting thorough research, and supporting parliamentarians in their decision-making. I play a vital role in ensuring that the legislative process is well-informed, transparent, and responsive to the needs of the Peruvian people.

Commercial Executive

ACCIONA
03.2019 - 03.2020

As a Commercial Executive at Acciona, a global company with diverse business sectors, I was responsible for managing international trade operations. I worked in the Lima Province branch of Acciona, which has various business units such as Acciona Agua, Acciona Infraestructura, Acciona Microenergía, and Acciona Service.

In my role, I provided expert guidance and assistance to clients regarding the best alternatives for importing and exporting products to and from Peru. This involved analyzing the type of product, identifying the optimal international transportation options, and providing information on applicable regulations for each case.

I worked closely with clients, ensuring effective communication at each step of the process and assisting them in making informed decisions based on their specific needs. My experience in international trade and logistics allowed me to provide valuable insights and support to clients, contributing to the success of their import and export operations.

Overall, my tenure as a Commercial Executive at Acciona involved working in a dynamic and globally connected environment, where I facilitated international trade activities and ensured client satisfaction by delivering efficient and customized solutions.

Coordinator

Jardines de la Paz
01.2014 - 02.2017

As a Coordinator at Jardines de la Paz, I had a multifaceted role that involved overseeing various aspects of operations, corporate affairs, and international trade. Here is a brief overview of my responsibilities and contributions:

  • Corporate Affairs Coordination: I was responsible for coordinating and managing corporate affairs activities within Jardines de la Paz. This included maintaining relationships with stakeholders, such as government agencies, community organizations, and other relevant entities. I ensured effective communication and collaboration to support the organization's goals.
  • Event Planning and Coordination: I played a pivotal role in planning and coordinating events, such as memorial services, ceremonies, and other commemorative activities. This involved working closely with clients to understand their needs, coordinating logistics, and ensuring the smooth execution of events. I aimed to create meaningful and respectful experiences for participants.
  • International Trade Coordination: In addition to overseeing corporate affairs, I actively participated in coordinating international trade activities for Jardines de la Paz. This included managing import and export processes, ensuring compliance with customs regulations, and coordinating logistics for international shipments. I worked closely with customs authorities and agencies to facilitate smooth customs clearance and managed trade documentation to comply with international trade regulations.
  • Client and Customer Support: I provided exceptional support to clients and customers throughout their journey with Jardines de la Paz. This involved addressing inquiries, guiding them through the process of selecting services, and ensuring their satisfaction. I strived to offer compassionate and empathetic assistance during difficult times.
  • Administrative Support: I assisted with various administrative tasks to ensure efficient operations. This included managing records, maintaining databases, handling documentation, and providing support in areas related to corporate affairs and international trade.

By combining my coordination of corporate affairs with expertise in international trade, I contributed to Jardines de la Paz's success in managing relationships with stakeholders, organizing meaningful events, navigating the complexities of international trade, and providing exceptional support to clients and customers.

Assistant of COPECOH

Lima Chamber Of Commerce
10.2011 - 12.2013

As an Assistant at the Cámara de Comercio de Lima (Chamber of Commerce of Lima), my role involved providing support to various administrative and operational functions within the organization. Here is a brief overview of my responsibilities and contributions in this position:

In my role as an Assistant at the Lima Chamber of Commerce, I provided valuable support to the organization's operations, member services, and event coordination. I contributed to maintaining a professional and service-oriented environment, facilitating effective communication, and ensuring the smooth functioning of the chamber's activities. My work played a crucial role in supporting the chamber's mission of promoting and fostering business development and economic growth in Lima, Peru.

Co-Founder

AMECOMEX Peru
02.2021 - Current

As a Co-Founder of AMECOMEX (Asociación de Mujeres Especialistas en Comercio Exterior), a social entrepreneurship initiative aimed at empowering women and enhancing their skills in the field of logistics, my role involved driving the organization's mission and contributing to its success. Here's a brief overview of my responsibilities and contributions:

Leadership and Vision: As a Co-Founder, I played a key role in shaping the vision and mission of AMECOMEX. I worked closely with the team to establish goals and objectives that focused on empowering women in the field of international trade and logistics. I provided strategic direction and leadership to ensure the organization's success.

Program Development: I was responsible for developing and designing programs that aimed to enhance the skills and knowledge of women working in logistics. These programs focused on providing practical tools and resources to help women excel in their careers. I collaborated with industry experts and professionals to create relevant and impactful training modules.

Empowerment and Support: One of the primary goals of AMECOMEX was to empower women in their professional and personal lives. As a Co-Founder, I actively worked to create a supportive and inclusive community where women could network, share experiences, and gain confidence. I organized events, workshops, and mentoring programs to foster personal and professional growth.

Partnerships and Collaborations: I actively sought partnerships and collaborations with other organizations, both public and private, to expand the reach and impact of AMECOMEX. I established relationships with industry stakeholders, educational institutions, and government agencies to create opportunities for women in the logistics sector.

Advocacy and Awareness: I served as an advocate for gender equality in the field of international trade and logistics. I raised awareness about the challenges faced by women in the industry and worked towards creating a more inclusive and equitable environment. I actively participated in conferences, seminars, and industry events to promote the mission of AMECOMEX.

Overall, as a Co-Founder of AMECOMEX, my role encompassed providing leadership, developing programs, empowering women, fostering partnerships, and advocating for gender equality in the logistics sector. Through these efforts, we aimed to empower women, improve their skills, and provide them with valuable tools for both their professional and personal lives.

Administrative Executive

OTHERS
01.2007 - 12.2020

Please find the attached resume for your reference. While the work experience in International Trade and Business not detailed, but I believe it is important for you to know about my background in this area. If you require further details or have any questions, please feel free to contact me.

1. Commercial Manager in TIMING LOGISTICS

ene. 2018 - ene. 2019

La Molina, Lima, Peru


2. Corporate Logistics Chief in Grupo ALESE

mar. 2017 - dic. 2017

Surco, Lima, Peru


3. Operations Assistant - Reefer Containers

Terminales Portuarios Peruanos SAC

mar. 2009 - oct. 2011

Callao, Callao, Peru


4. Logistics and Import Assistant

Asociacion Editorial Bruño
dic. 2008 - may. 2010

Breña, Lima, Peru


5. International Trade Assistant

Inversiones Perú Pacífico S.A.
oct. 2007 - jun. 2008

Callao, Callao, Peru

Education

Bachelor of Science - International Business Management

Universidad Nacional Mayor De San Marcos
Lima, Peru
12.2009

Specialist in Political Communication - Communications

Pacifico University
Lima, Peru
01.2021

Specialist in Strategic Negotiation - Business

CENTRUM Graduate Business School
01.2018

Specialist in Corporate Communication - Communications

Universidad ESAN
Lima, Peru
01.2015

Diploma - Customs And Operations Management

ADEX
Lima, Peru
01.2010

Skills

  • International Relations
  • Strategic Partnerships
  • Business Development and Retention
  • Stakeholder Relations
  • Business Growth
  • Policy and Procedure Implementation
  • Staffing
  • Strategic Planning
  • Social Networking

Certification

  • Citizen Politics in America: Public Opinion, Elections, Interest Groups, and the Media
  • Técnicas Teatrales para Expresarse Mejor

Languages

Español
Proficient
C2
Inglés
Advanced
C1
Chino
Beginner
A1
Portugués
Elementary
A2

Timeline

Co-Founder

AMECOMEX Peru
02.2021 - Current

Parliamentary Technician

Congress Of The Republic Of Peru
03.2020 - Current

Commercial Executive

ACCIONA
03.2019 - 03.2020

Coordinator

Jardines de la Paz
01.2014 - 02.2017

Assistant of COPECOH

Lima Chamber Of Commerce
10.2011 - 12.2013

Administrative Executive

OTHERS
01.2007 - 12.2020

Bachelor of Science - International Business Management

Universidad Nacional Mayor De San Marcos

Specialist in Political Communication - Communications

Pacifico University

Specialist in Strategic Negotiation - Business

CENTRUM Graduate Business School

Specialist in Corporate Communication - Communications

Universidad ESAN

Diploma - Customs And Operations Management

ADEX
  • Citizen Politics in America: Public Opinion, Elections, Interest Groups, and the Media
  • Técnicas Teatrales para Expresarse Mejor
Sonia Bendezu Mori