Sydney Bowman
Charlotte
Summary
Highly adaptable and results-driven professional with experience spanning commercial title insurance, advertising campaign management, and financial operations. Skilled at managing complex workflows, conducting detailed research and analysis, and coordinating across cross-functional teams to deliver accurate, timely, and high-quality results. Proven ability to optimize processes, support decision-making with data-driven insights, and handle multiple responsibilities with precision and efficiency.
Overview
2026
2026
years of professional experience
Work History
Commercial Officer
Chicago Title Insurance Company
07.2025 - Current
- Maintain and track all new and pending commercial title orders using detailed Excel spreadsheets to ensure accurate organization and timely workflow.
- Serve as a primary point of contact for attorneys, paralegals, clients, and internal underwriters through professional and responsive email communication.
- Open and set up new title orders, verifying required information and preparing files for underwriting review.
- Conduct property research, including deeds, tax records, prior title insurance policies, and public documents, to support underwriters in evaluating risk and preparing commitments.
- Review and assemble preliminary search documents received from search examiners and compile complete file packages for underwriting teams.
- Coordinate daily administrative functions, including answering phones, processing incoming and outgoing mail, and supporting overall office operations.
Senior Account Coordinator
Spectrum Reach
2022 - 2024
- Enhance campaign performance and profitability for the advertising sales division by supporting strategic planning and execution.
- Oversee copywriting, configuration, scheduling, and nationwide distribution of display and streaming advertising to ensure accuracy, consistency, and timely delivery.
- Partner with cross-functional teams to develop strategic recommendations, identify optimization opportunities, and proactively adjust campaign direction to achieve target ratings and performance goals.
- Monitor live campaigns through comprehensive KPI tracking, budget oversight, and performance analysis to ensure alignment with client objectives and internal benchmarks.
- Prepare detailed recap presentations featuring data-driven insights, performance metrics, and actionable recommendations to support ongoing campaign improvement.
Operations Specialist
Skyla Credit Union
2021 - 2022
- Process cardholder-initiated chargebacks and disputes, including ATM, VISA debit, and credit card transactions, addressing both fraud and merchant-related issues.
- Investigate and resolve disputes by conducting thorough research, adhering to VISA compliance standards, and communicating clear, professional resolutions to cardholders.
- Manage daily processing of deposited checks from the Federal Reserve, including share draft exception entries, wire transfers, and balance of daily settlements.
- Ensure accuracy, compliance, and efficiency in all transaction processing to support seamless financial operations and risk mitigation.
Education
Certificate - Business Analytics
UNC Charlotte
North Carolina01-2023
Associate of Arts -
Delta College
Michigan01-2019
Skills
- Risk evaluation and compliance support
- Real estate and commercial transaction management
- Title insurance and underwriting support
- Workflow and process optimization
- Data analysis and data-driven decision making
- Campaign planning, optimization, and profitability improvement
- Inventory management and pricing strategy
- Financial transaction processing (chargebacks, settlements, wire transfers)
- Client and stakeholder communication
- Administrative operations and office management
Volunteer
- WICT (Woman in Cable Telecommunications), 2023
- Charlotte Mecklenburg Library, 2022
- Habitat for Humanity (Spectrum Housing Assist), 2019
Timeline
Commercial Officer
Chicago Title Insurance Company
07.2025 - Current
Senior Account Coordinator
Spectrum Reach
2022 - 2024
Operations Specialist
Skyla Credit Union
2021 - 2022
Certificate - Business Analytics
UNC Charlotte
Associate of Arts -
Delta College