Tasha Gregory
Cornwall
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Sport Page Club
09.2023 - Current
- Social Media Management
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights, and weekends.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Barber
Blue Door Beauty Bar
05.2023 - Current
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
- Consulted with clients to assess personal style preferences and unique needs.
- Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Barber
Rays Place Barber On Kent
05.2019 - 04.2023
- Consulted with clients to assess personal style preferences and unique needs.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
Server
Outriders Cookhouse
02.2015 - 12.2019
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Diploma - Hairdressing
Private Institute of Hair Design And Aesthetics
Charlottetown, PE04.2019
Skills
- Strong multitasking
- Engaging personality
- Food Service Management
- Customer Service
- Good Conversationalist
- Fast Learner
- Teamwork and Professionalism
- Time Management
- Calendar Management
- Scheduling
Certification
- MBO Hairdressing License
- Responsible Beverage Certificate
- Human Resource Fundamentals
Timeline
Bartender
Sport Page Club
09.2023 - Current
Barber
Blue Door Beauty Bar
05.2023 - Current
Barber
Rays Place Barber On Kent
05.2019 - 04.2023
Server
Outriders Cookhouse
02.2015 - 12.2019
Diploma - Hairdressing
Private Institute of Hair Design And Aesthetics
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