Summary
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Chevez

Lima,Lima

Summary

Dependable, trustworthy and responsible personal assistant with 3 years of experience providing ongoing support to a notable CEO within the real estate industry. Dedicated and tireless professional with a strong ability to maximize both time and business efficiency. Well organized, with deep technical knowledge and great attention to details.

Work History

Customer Service Representative

Teleperformance
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Manage large amounts of incoming phone calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents.

Executive assistant

Uptown Apartment Locators
03.2021
  • Perform general office tasks such as ordering supplies, maintaining records management database systems, and performing basic accounting work
  • Open, sort and route incoming mail, respond to correspondence, and prepare outgoing mail
  • Organize conferences, meetings or travel reservations for office staff
  • Make travel arrangements for office staff
  • Organize debt payment or establish payment schedules, depending on the clients' financial situation
  • Receive payments and record amounts paid.

Education

Translation - Language Interpretation And Translation

Cibertec
Lima, Lima
05.2022

Skills

  • Attention to detail
  • Bookkeeper coordination
  • Critical Thinking
  • Customer Service
  • Social media knowledge
  • QuickBooks expert

Languages

Spanish
English
Portuguese

Timeline

Executive assistant

Uptown Apartment Locators
03.2021

Customer Service Representative

Teleperformance

Translation - Language Interpretation And Translation

Cibertec

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Valeria Chevez