VALERY QUINTASI SAMANEZ
Arequipa
Summary
A results-oriented Professional with a solid background in psychology and experience in management and customer service, training, problem solving, coordination and planning, interviewing and handling psychological tests. In addition, I possess skills in the use of computer tools such as Microsoft Office and Excel, and Power Bi. So I consider myself a person and proactive, with a high level of job adaptation that allows me to develop new strategies for a better performance in my work; with the aim of working in the area of recruitment and selection of personnel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
ANNAM
Arequipa
07.2023 - 01.2024
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations and assisted with customer requests through use of effective interpersonal and people skills.
- Controlled the stock and managed the warehouses.
- informed the customers about the quality, value and content of the different products/natural alternatives.
- Processed, recorded, and collect sales made.
- Management of distributor orders and requirements with suppliers.
Table Coordinator
ONPE - National Office of Electoral Processes
Cusco
11.2022 - 12.2022
- Trained polling supervisor constituents in the district according to the defined planning.
- Provided support and problem solving to board members and constituents of the assigned polling station throughout the election day.
- Presented updated daily reports on the training carried out.
- Ensured that all necessary documents pertaining to the election are stored securely after completion.
- Developed and implemented plans to register voters in assigned territory.
Trainer
ONPE - National Office of Electoral Processes
Arequipa
08.2022 - 10.2022
- Organized, conducted, evaluated and recorded training activities and their effectiveness.
- Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Used role-playing, lectures, and simulations to present information and adapted teaching methods according to the needs of individual learners or groups.
- Carried out the training activities for electoral actors planned by the ONPE and submit the corresponding report.
- Provided support and problem solving to district ODPE staff during election day.
School Psychologist Intern
SCH 40199 - Ciudad Mi Trabajo
Arequipa
03.2021 - 12.2021
- Developed crisis intervention plans and psychological accompaniment for students in need of urgent mental health support.
- Provided individual and group counseling sessions.
- Evaluated student academic, behavioral and emotional needs utilizing standarized testing instruments.
- Interpreted and reported on test results and discussed findings with teachers, administrators and parents.
- Monitored student progress over time through regular follow-up visits or phone calls.
- Support in the development of the PAT (annual work plan)
- Developed and executed workshops and talks to students and professors related to emotional support and family violence.
- Developed and conducted talks in the "School of Parents" workshops.
Psychology Intern
HOSPITAL GOYENECHE
Arequipa
08.2021 - 11.2021
- Administered standardized psychological tests and clinical interviews
to evaluate and diagnose patients. - Provide emotional support and coping strategies to patients and their families
- Reviewed clinical reports and developed plans for psychological treatments.
- Worked with the disciplinary team to ensure comprehensive and appropriate care.
- Organized outreach events aimed at increasing awareness about mental health issues.
Education
Bachelor's Degree in Psychology -
UNIVERSIDAD CATÓLICA SAN PABLO
Arequipa, Peru04-2022
Skills
- Lidership
- Teamwork
- Customer service
- Analytical skills
- Active listening
- Result-oriented
- Problem solving
- Ease of speech
- Time Management
- Adaptability and flexibility
- Microsoft Office
- Candidate Sourcing
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
- It Recruiting (In progress)
- Power Bi (January, 2024)
- Excel Update Professional (March, 2023)
- Psychological Interventions and Research at the Service of the Person (September, 2021)
Timeline
Customer Service
ANNAM
07.2023 - 01.2024
Table Coordinator
ONPE - National Office of Electoral Processes
11.2022 - 12.2022
Trainer
ONPE - National Office of Electoral Processes
08.2022 - 10.2022
Psychology Intern
HOSPITAL GOYENECHE
08.2021 - 11.2021
School Psychologist Intern
SCH 40199 - Ciudad Mi Trabajo
03.2021 - 12.2021
Bachelor's Degree in Psychology -
UNIVERSIDAD CATÓLICA SAN PABLO
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