VANIA NATALIA TORRES SALAZAR
Resumen profesional
Administrative professional with 3+ years of experience supporting executive operations, coordinating office activities, and delivering bilingual customer service in English and Spanish. Experienced in managing confidential information, coordinating meetings, maintaining administrative records, and supporting multiple departments in a fast-paced university environment. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities effectively. Currently pursuing a Bachelor's Degree in Business Administration and seeking an opportunity to contribute through reliable administrative support, excellent communication, and a proactive approach to problem-solving.
Datos destacados
3
3
Languages
1
1
Certification
5
5
years of professional experience
Experiencia
Administrative Assistant
Pontificia Universidad Católica del Perú (PUCP)
Lima
2022.08 - 2026.02
- Coordinated meetings, schedules, and administrative activities across multiple university departments.
- Supported executive operations by preparing documentation, organizing appointments, and ensuring efficient administrative workflows.
- Managed confidential records, official correspondence, and institutional documentation with accuracy and discretion.
- Provided bilingual administrative support to executives, faculty members, students, and international visitors.
- Responded to phone calls, emails, and in-person inquiries while maintaining professional communication in English and Spanish.
- Coordinated logistics for institutional meetings and events, ensuring smooth day-to-day operations.
- Collaborated with cross-functional teams to support administrative processes and improve operational efficiency.
Customer Service & Sales Representative
Tripguru.pe
2021.01 - 2021.12
- Assisted domestic and international clients with travel planning and vacation package selection.
- Delivered personalized customer service while building long-term client relationships.
- Coordinated with suppliers to ensure timely and accurate service delivery.
- Resolved customer concerns while maintaining a positive customer experience.
- Maintained customer records and supported daily sales activities.
Formación
Bachelor's Degree - Business Administration
Universidad Tecnológica del Perú
Professional Degree - Commercial Aviation
Centro de Estudios Columbia
Enfatiza tus habilidades clave
- Microsoft Office Suite
- Microsoft Excel (Intermediate–Advanced)
- Pivot Tables
- Google Workspace
- Microsoft Outlook
- SABRE
- AMADEUS
Diplomas
- Centro de Estudios Británico, Advanced English Program, Completed, 2020
- SABRE Reservation System
- AMADEUS Reservation System
Idiomas
Spanish
English
Portuguese
Cronología
Administrative Assistant
Pontificia Universidad Católica del Perú (PUCP)
2022.08 - 2026.02
Customer Service & Sales Representative
Tripguru.pe
2021.01 - 2021.12
Professional Degree - Commercial Aviation
Centro de Estudios Columbia
Bachelor's Degree - Business Administration
Universidad Tecnológica del Perú