Virna Karina Montoya Lazo
Summary
Proven leader in project management and effective communication, spearheading pivotal projects at Programa EJE Poder Judicial. Enhanced project lifecycle efficiency by 30% through strategic planning and a detail-oriented approach. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Coordinator
Programa EJE Poder Judicial
Lima, Peru
01.2023 - 06.2024
- Collaborated with Program Manager and Project Officer on 40+ projects
- Oversaw critical aspects ensuring successful execution of the project
- Developed long-term roadmap portfolio for Judiciary Power
- Bolstered Program Concept Model for effective communication and alignment
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
Senior Project Manager
Judiciary Power of Peru
Lima
02.2021 - 08.2023
- Evaluated transformational program requirements for electronic judiciary files in management, business, and technical areas
- Offered expert opinions on IT matters
- Guaranteed longevity of department's digital platforms, including the Electronic Judiciary File
- Manage program initiatives and projects effectively
- Monitored progress toward strategic goals for digital growth
- Created detailed reports on project status, issues, risks and opportunities.
- Assessed resource requirements and allocated personnel accordingly.
- Provided guidance to team members on how to overcome obstacles during the course of a project.
- Established best practices for managing complex projects successfully.
- Resolved conflicts between team members in order to maintain productivity levels.
- Monitored design processes from conceptual phase through construction.
- Implemented project improvement strategies based on evaluation and feedback.
- Submitted project deliverables to clients, consistently adhering to quality standards.
Project and Portfolio Manager
Transligra Consulting Services
Lima
06.2018 - 02.2021
- Managed solution delivery
- Ensured achievement of key objectives across timing, budget, and client satisfaction
- Engineered digital transformation programs with cutting-edge BPM and ECM toolsets
- Enhanced pre-sales activities by collaborating with clients and designing tailored solutions
- Enhanced organizational unit transformation.
- Achieved goal of making projects profitable ahead of schedule
- Monitored investments, identified risks, and managed portfolio performance through regular reviews.
- Reviewed existing portfolios regularly to ensure they remain aligned with clients' needs.
- Collaborated with internal stakeholders including traders, analysts and advisors.
Project Manager & Controller
Pacifico Insurance and Reinsurance
Lima
08.2013 - 08.2017
- Oversaw various transformational programs within Property Insurance Division
- Overseeing software delivery and process management
- Delivered projects successfully through budget and scope control
- Oversaw transversal efforts ensuring alignment with benefit objectives
- Consistently reviewed variables for improved financial tracking
- Recommended actionable steps to top directive committees
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Advised other departments on best practices related to managing large-scale projects.
Pre-Sales & Sales Consultant
Synopsis S.A.
Lima
05.2012 - 02.2013
- Company Overview: IBM, expert partner.
- Managed ongoing client relationships in various industries such as Retail and Telecommunications.
- Assessed client environments for customized solutions
- Unveiled potential expansion areas by analyzing solution models
- Directed pre-sales team to convert leads into service contracts.
- Oversaw customer satisfaction processes
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Conducted market research to identify new business opportunities.
- Resolved customer complaints and inquiries in a timely manner.
- Created customized presentations for potential customers based on their requirements.
- Monitored competitor activity and pricing strategies to adjust accordingly.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Worked with fellow sales team members to achieve group targets.
Project Manager
Synopsis S.A.
Lima
07.2007 - 09.2010
- Company Overview: IBM, expert partner.
- Executed multiple customized informatics system projects, managing up to five simultaneously
- Delivered outcomes that solidified confidence among large corporations
- Formulated strategic proposals through comprehensive case assessments
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Drove continuous improvement of project delivery process by providing strong leadership.
Project Coordinator
Business Technology Group BTG
Lima
06.2005 - 06.2007
- Spearheaded development team initiatives to meet client expectations
- Oversaw functional design and deliverables quality for various clients, including government energy supervisor
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
Global Leadership Program
Tata Consultancy Services (TCS).
Mumbai
02.2005 - 05.2005
- Mastered TCS development methodologies
- Chosen for Oracle financial upgrade project following traineeship
- Evaluated customer feedback surveys for quality assurance purposes.
- Collaborated with groups to support and lead product introduction activities.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Business Developer Jr
Motech Software.
Mumbai
06.2004 - 12.2004
- Company Overview: Reliance Industries
- Explored and analyzed the Latin American region for potential RFID opportunities
- Identified and constructed client potential database
- Drafted a strategic plan for establishing new offices in Latin America
- Researched and analyzed industry trends, competition and customer needs to develop effective marketing strategies.
- Developed and implemented strategic business plans to identify new markets, increase sales and maximize profits.
- Conducted market research to assess customer demand, pricing structures and competitor products and services.
Software Engineer
IT Projects
Lima
06.2000 - 02.2004
- Worked for IT development consultancy firms including Atos Origin in Lima and Madrid
- Engineered software integrations for high-profile clients like Telefonica and BBVA
- Collaborated with commercial teams crafting technical proposals
- Built confidence among leadership by resolving intricate issues
- Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
- Analyzed user requirements to develop software solutions and created technical specifications.
- Implemented automated build and deployment processes for applications with CI and CD tools.
- Monitored system performance and troubleshoot issues in production environment.
- Collaborated with cross-functional teams to ensure quality assurance throughout the development process.
- Created detailed design documents, test plans, user manuals, release notes and other related documentation.
- Maintained existing software systems by identifying and correcting software defects.
- Integrated third-party APIs into existing systems as needed for enhanced functionalities.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Performed integration testing between different components of an application prior to release.
- Utilized variety of engineering languages to develop web applications.
- Managed version control systems and maintained codebase integrity.
- Implemented robust code in multiple programming languages including Java, C++, and Python.
Education
Course - Public Investment Management for Peru
ESAN
Peru06.2024
Course - Digital Transformation Course
University of Applied Science
Peru01.2021
Certification - ITIL Foundations 4 certification
Axelos
08.2020
Certification - Change Management for Agile Professional - HUCMI
HUCMI
Credential GR671175566VM08.2020
Course - Project Portfolio Management Course
Pontifical Catholic University of Peru
Peru12.2018
Course - Project Office Management Course
Pontifical Catholic University of Peru
Peru10.2018
Lean UX & Service Design Project management Diploma
University of Engineering and Technology of Peru
08.2018
Insurance Post grade diploma
University Pacifico
01.2014
MBA - International
IE Business School
Madrid01.2011
Exchange
Tuck Business School of Dartmouth USA
01.2011
Project Management Diploma
Science and Applied Peruvian University
08.2007
Informatics Engineer
Pontifical Catholic University of Peru
06.2000
Certification - PMP Certification
Project Management Institute
Credential 1211366Scrum Master Certification
Credential: 619658
Skills
- Project Lifecycle
- Decision-Making
- Project Coordination
- Detail Oriented
- Time Management
- Strategic Planning
- Critical Thinking
- Budget coordination
- Team Leadership
- Customer Service
- Project Management
- Scope Management
- Cost Control
- Agile Projects
- Research
- Strategic Design
- Prototyping
- Workflow Development
- Process Management
- Structural analysis
- Problem-Solving
- Effective Communication
- Troubleshooting
- Policy analysis
- Data Entry
- Data Analysis and Modeling
- Budget Management
- Scheduling
- Government relations
- Interpersonal Skills
- Customer experience analysis
- Software experience
Certification
- Agile Change management
- ITIL Foundations 4 certification
- PMP Certification - Project Management Institute
- Scrum Master Certification
Hobbies and Interests
A thesis advisor for candidates to Software Engineer license at Pontifical Catholic University of Peru. 1 year 2008
Volunteer as a coach for Pontifical Catholic University of Peru Innovation center. 1 year 2012.
Affiliations
- Enjoys traveling
- Designing
- Learning all the time
- Volunteer in NGO, designing digital products
Accomplishments
- Award for Best Practices in Public Management, with the position of Project Manager, in the management of the practice Simplified and virtual process for child and adolescent support, in the Simplification of Procedures category.
Languages
Spanish
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Timeline
Project Coordinator
Programa EJE Poder Judicial
01.2023 - 06.2024
Senior Project Manager
Judiciary Power of Peru
02.2021 - 08.2023
Project and Portfolio Manager
Transligra Consulting Services
06.2018 - 02.2021
Project Manager & Controller
Pacifico Insurance and Reinsurance
08.2013 - 08.2017
Pre-Sales & Sales Consultant
Synopsis S.A.
05.2012 - 02.2013
Project Manager
Synopsis S.A.
07.2007 - 09.2010
Project Coordinator
Business Technology Group BTG
06.2005 - 06.2007
Global Leadership Program
Tata Consultancy Services (TCS).
02.2005 - 05.2005
Business Developer Jr
Motech Software.
06.2004 - 12.2004
Software Engineer
IT Projects
06.2000 - 02.2004
Course - Public Investment Management for Peru
ESAN
Course - Digital Transformation Course
University of Applied Science
Certification - ITIL Foundations 4 certification
Axelos
Certification - Change Management for Agile Professional - HUCMI
HUCMI
Course - Project Portfolio Management Course
Pontifical Catholic University of Peru
Course - Project Office Management Course
Pontifical Catholic University of Peru
Lean UX & Service Design Project management Diploma
University of Engineering and Technology of Peru
Insurance Post grade diploma
University Pacifico
MBA - International
IE Business School
Exchange
Tuck Business School of Dartmouth USA
Project Management Diploma
Science and Applied Peruvian University
Informatics Engineer
Pontifical Catholic University of Peru
Certification - PMP Certification
Project Management Institute
Scrum Master Certification
Credential: 619658
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