VISHAL BALANI
LIMA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Accomplished Sales Manager offering 17 years of experience developing and maximizing jewelry sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
TRUNK SHOW SALES MANAGER
PROVENANCE GEMS
03.2014 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
JEWLERY SHOP MANAGER
MILANO DIAMOND GALLERY
08.2011 - 05.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Jewelry Sales Associate
COLOMBIAN EMERALDS INTERNATIONAL
04.2008 - 06.2012
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized bilingual skills to help other sales associates close sales with Spanish-speaking customers whenever needed.
- Reached HIGH status for selling more than $ [1,5 million } in fine jewelry annually.
Jewelry Consultant
STARBOARD
12.2006 - 02.2008
- Increased sales and customer satisfaction through personalized servicing.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Completed store opening and closing procedures as per company guidelines.
- Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills.
- Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- ReacheD HIGH status for selling more than $[1] million in fine jewelry annually.
Jewelry Sales Manager
GOLD MINE
06.2005 - 04.2006
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished merchandise from inventory during downtime when stock became low.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
Education
High School Diploma -
S.S.C Passed From National College
MUMBAI INDIA06.1998
Skills
- Persuasive Negotiations
- Master in closing high and Jewelry Sales,expertise in training
- Analytical Problem Solver
- Sales Presentation
- Market Intelligence
- Time Management
- Sales Expertise
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
TRUNK SHOW SALES MANAGER
PROVENANCE GEMS
03.2014 - Current
JEWLERY SHOP MANAGER
MILANO DIAMOND GALLERY
08.2011 - 05.2013
Jewelry Sales Associate
COLOMBIAN EMERALDS INTERNATIONAL
04.2008 - 06.2012
Jewelry Consultant
STARBOARD
12.2006 - 02.2008
Jewelry Sales Manager
GOLD MINE
06.2005 - 04.2006
High School Diploma -
S.S.C Passed From National College
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