Vishaldeep Singh
Stratford
Summary
Dynamic professional with a proven track record in office management and customer service, honed at Equinoxe and SOHO Barbershop. Skilled in Microsoft Outlook and adept at fostering client relationships, I excel in streamlining operations and enhancing customer satisfaction. Demonstrated leadership in team supervision and a knack for efficient administrative processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RECEPTIONIST/BARBER
SOHO | BARBERSHOP | SPA | HAIR STUDIO
02.2023 - Current
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Making appointments
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Cutting hair & beard.
- Grooming
OFFICE ADMINISTRATOR
Dental clinic
05.2021 - 02.2023
- Prepared financial statements, reports, memos and other documents
- Used Microsoft Office tools for analysis
- Resolved escalated complaints and answered questions regarding policies and procedures
- Monitored office supply needs with consistent inventory checks and requisition approvals
- Maintained accurate payroll records and submitted data to accounting department for processing
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Deal with insurance companies regarding payments
- Performed routine bookkeeping tasks to record and store financial transactions
CUSTOMER SERVICE REPRESENTATIVE
Equinoxe
01.2020 - 05.2021
- Addressed customers courteously using suitable methods and problem-solving skills
- Utilized automated systems to log and retrieve call information
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Followed up with customers regarding product functionality and overall satisfaction
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Education
Financial Management - Finance
Cdi college
Montreal, QC02.2021
Skills
- Administrative Experience
- Office Management
- Microsoft Outlook
- Computer skills
- Customer service
- Team Supervision
- IFC (Investment Funds Canada)
Languages
English
Full Professional
Certification
IFC (Investment Funds Canada)
Timeline
RECEPTIONIST/BARBER
SOHO | BARBERSHOP | SPA | HAIR STUDIO
02.2023 - Current
OFFICE ADMINISTRATOR
Dental clinic
05.2021 - 02.2023
CUSTOMER SERVICE REPRESENTATIVE
Equinoxe
01.2020 - 05.2021
IFC (Investment Funds Canada)
Financial Management - Finance
Cdi college
Similar Profiles
Ali CoyneAli Coyne
Esthetician at Panache Hair Studio & Day SpaEsthetician at Panache Hair Studio & Day Spa
Estela Soledad Lopez HunterEstela Soledad Lopez Hunter
Receptionist Manager at BW hair & studio spaReceptionist Manager at BW hair & studio spa
Jacquelin MenaJacquelin Mena
Licensed Esthetician at BBs Hair Studio & SpaLicensed Esthetician at BBs Hair Studio & Spa