Summary
Overview
Work History
Education
Skills
Languages
Courses And Trainings
Laboral Experience
Hobbies and Interests
Timeline
Generic
WILL ESPINOZA

WILL ESPINOZA

Lima

Summary

I have the ability to analyze, manage and apply techniques to optimize production processes. I have a high sense of commitment and responsibility, so I can guarantee that the task assigned to me will be managed diligently, proposing useful solutions and alternatives to speed up response times during the development of my activities. Thanks to this I have been able to increase the performance and efficiency of results in my current job. I have experience with teamwork and have empathy for problem solving; I also consider that I have a great capacity for self-learning and a great sense of improvement and growth, which allows me to achieve better productivity rates for the company. I have high adaptability, resilience and a strong feeling of motivation and personal purpose.

Overview

13
13
years of professional experience

Work History

Expediter

Foodology Peru
Lima - Perú
12.2023 - Current
  • Managed high volumes of orders from different brands while maintaining accuracy through attention to detail and effective time management skills.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
  • Collaborated with suppliers for timely delivery, minimizing production delays.
  • Developed standard operating procedures, streamlining daily tasks for increased efficiency across the team.

Quality Control Supervisor

METROPOLITAN INSURANCE LLC
Lima - Perú (Remote)
08.2021 - 06.2023
  • Review and evaluate insurance policies to ensure compliance with state and federal regulations, underwriting guidelines, and industry guidelines
  • Management of claims and follow-up for the correct application of relevant coverage
  • Minimize risk and ensure that the company operates in a financially sound and compliant manner.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.

Project Manager

SAGRADO CORAZON CHURCH
Carapongo - Perú
08.2020 - 06.2021
  • Remodeling of office spaces.
  • Construction of a gymnasium for the use of the congregation.
  • Creation, development and execution of construction of wooden furniture based on recycled materials.
  • Planned, designed, and scheduled phases for the projects.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Operations Manager

MW Designs
Lima - Perú
06.2019 - 08.2020
  • Design, planning and construction of furniture for different materials and any space.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.

Bartender

BAR DE SIEMPRE BAR
Lima - Perú
11.2018 - 06.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Preparation and service of alcoholic and non-alcoholic beverages
  • Maintenance, cleaning and organization of bar area and supplies warehouse
  • Customer service with assertiveness, active listening and seeking positive guidance
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Restaurant Waiter

PIZZERIA & RESTOBAR AMORE
Lima - Perú
01.2018 - 10.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Cultivated warm relationships with regular customers.

Manager of Operations.

ESPINOZA'S MULTISERVICE C.A.
Valencia Venezuela
06.2016 - 12.2017
  • Managing the project from start to finish, including overseeing the design process and coordinating with subcontractors and suppliers
  • Managing the budget and schedule for the project to ensure that it is completed on time and within budget
  • Hiring, training, and supervising the project team
  • Coordinating with clients to ensure that their needs and preferences are being met throughout the remodeling process
  • Managing and overseeing the quality control process to ensure that the work meets or exceeds the client's expectations

Purchasing Manager -

LOCCOGANGA C.A.
Valencia - Venezuela
11.2014 - 05.2016
  • Identifying and securing suppliers, negotiating contracts and prices, managing the procurement process, and ensuring that the company receives goods and services in a timely and cost-effective manner
  • Budgeting and forecasting for supply chain purchasing activities as well as identifying areas of cost savings.
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.

Travel Agent.

DESTINATION TRAVEL GROUP C.A.
Valencia - Venezuela
01.2012 - 10.2013
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
  • Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.

Operational Management Supervisor

ATENTO VENEZUELA. S.A.
Valencia - Venezuela
09.2011 - 10.2013
  • Ensure the fulfillment of group and individual goals.
  • Propose, develop and implement processes for the correct handling of call traffic.
  • Creation of daily logs, management of staff schedules.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Education

Drywall Construction. - Building Construction Technology

SODIMAC TRAINING SCHOOL.
Lima - Perú
05.2021

Computer Engineering -

Antonio Páez University
Valencia, Venezuela
06.2017

ADVANCED EXCEL. - COMPUTING

American Academy
Valencia - Venezuela
05.2014

High School Diploma -

U.E. Miguel De Cervantes
Valencia, Venezuela
01.2006

Skills

  • Carpentry
  • Drywall hanging
  • Hand and power tools
  • Measuring and Cutting
  • General laborer
  • Finish Carpentry
  • Team Collaboration
  • Power Tool Operation
  • Painting and finishing
  • Carpentry Expertise

Languages

Spanish
Native language
English
Intermediate
B1

Courses And Trainings

  • SODIMAC TRAINING 2021, Use and technique Bench saw, Drill and radial technique., Drywall and ceiling.
  • EZ LYNX COURSE 2022, Programming and data management
  • GOOGLE COURSE DIGITAL MARKETING (under development)

Laboral Experience

  • METROPOLITAN INSURANCE LLC, remote work, Perú, 08/2021, Nowadays, Review and evaluate insurance policies to ensure compliance with state and federal regulations, underwriting guidelines, and industry guidelines., Management of claims and follow-up for the correct application of relevant coverage., Minimize risk and ensure that the company operates in a financially sound and compliant manner.
  • SAGRADO CORAZON CHURCH, Carapongo, Perú, 08/2020, 06/2021, Remodeling of office spaces and Construction of a Gym., Wood Cycling Peru: Creation, development and execution of construction of wooden furniture based on recycled materials.
  • MW EMPRENDIMIENTO DE REMODELACION, Lima, Perú, 06/2019, 08/2020, Assistance, design and/or manufacture of furniture for:, Remodeling of Closets, kitchen furniture and warehouse in the Callao battalion residential project., Remodeling of fine furniture in the BEYOND ALEXANDRA BUILDING residential project., Manufacture of warehouse furniture, P. Residential BEYOND BUILDING JAVIER., Bar furniture design in Carapongo house remodeling project., Assistance to Administration Maintenance BEYOND BUILDING, furniture arrangement.
  • BAR DE SIEMPRE BAR, Lima, Perú, 11/2018, 06/2019, Cashier operation with cash or credit card transactions., Preparation and service of alcoholic and non-alcoholic beverages., Maintenance, cleaning and organization of bar area and supplies warehouse., Customer service with assertiveness, active listening and seeking positive guidance., Conditioning of the bar area at the beginning and end of the operation.
  • PIZZERIA RESTOBAR AMORE, Lima, Perú, 01/2018, 10/2018, Conditioning of Restaurant for the start of attention., Supervision of cleaning and organization of the dining room and service stations.
  • Manager of Operations. Espinoza's Multiservices C.A., Valencia, Venezuela, 06/2016, 12/2017, Managing the project from start to finish, including overseeing the design process and coordinating with subcontractors and suppliers., Managing the budget and schedule for the project to ensure that it is completed on time and within budget., Hiring, training, and supervising the project team., Coordinating with clients to ensure that their needs and preferences are being met throughout the remodeling process., Managing and overseeing the quality control process to ensure that the work meets or exceeds the client's expectations
  • Purchasing Manager - Lokoganga C.A., Venezuela, 11/2014, 05/2016, Identifying and securing suppliers, negotiating contracts and prices, managing the procurement process, and ensuring that the company receives goods and services in a timely and cost-effective manner., Ensuring the quality of goods and services and maintaining positive relationships with suppliers., Budgeting and forecasting for purchasing and supply chain activities, and identifying areas for cost savings.
  • Travel Agent. - Destination Travel Group C.A., Venezuela, 01/2012, 10/2013, Assist customers with planning and booking travel arrangements, such as flights, hotel accommodations, car rentals, and tours. This may include researching and recommending destinations, as well as providing information on travel documents, visa requirements, and travel insurance and handle any issues that arise before, during, or after a trip, such as flight cancellations or lost luggage
  • Operational Management Supervisor - Atento Venezuela. S.A., Valencia, Venezuela, 09/2008, 11/2011, Person in charge of ensuring the fulfillment of group and individual goals., Management of staff schedules., Propose, develop and implement processes for the correct handling of call traffic., Creation of daily logs

Hobbies and Interests

  • Carpentry
  • Sports / soccer
  • Video game editing
  • Kitchen and pastry

Timeline

Expediter

Foodology Peru
12.2023 - Current

Quality Control Supervisor

METROPOLITAN INSURANCE LLC
08.2021 - 06.2023

Project Manager

SAGRADO CORAZON CHURCH
08.2020 - 06.2021

Operations Manager

MW Designs
06.2019 - 08.2020

Bartender

BAR DE SIEMPRE BAR
11.2018 - 06.2019

Restaurant Waiter

PIZZERIA & RESTOBAR AMORE
01.2018 - 10.2018

Manager of Operations.

ESPINOZA'S MULTISERVICE C.A.
06.2016 - 12.2017

Purchasing Manager -

LOCCOGANGA C.A.
11.2014 - 05.2016

Travel Agent.

DESTINATION TRAVEL GROUP C.A.
01.2012 - 10.2013

Operational Management Supervisor

ATENTO VENEZUELA. S.A.
09.2011 - 10.2013

Drywall Construction. - Building Construction Technology

SODIMAC TRAINING SCHOOL.

Computer Engineering -

Antonio Páez University

ADVANCED EXCEL. - COMPUTING

American Academy

High School Diploma -

U.E. Miguel De Cervantes
WILL ESPINOZA