WILLY MACEDO PAYMA
Iquitos
Summary
Adept at maintaining high service quality under pressure, I excelled as a Restaurant Waiter at AQUA EXPEDITIONS SAC, where I enhanced guest experiences through expert menu memorization and efficient cleanliness practices. My proactive approach in managing dietary needs and ensuring food safety awareness consistently improved customer satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
AQUA EXPEDITIONS SAC
CALLE RAIMONDI 246
01.2024 - Current
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Restaurant Waiter
Servicio Nash
Iquitos
07.2021 - 03.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Education
TECNICO EN TURISMO - GUIA OFICIAL DE TURISMO
CEVATUR - IQUITOS
Iquitos, Peru01.2007
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Menu Memorization
Languages
Spanish
Native language
Portuguese
Advanced
C1
Timeline
Restaurant Waiter
AQUA EXPEDITIONS SAC
01.2024 - Current
Restaurant Waiter
Servicio Nash
07.2021 - 03.2022
TECNICO EN TURISMO - GUIA OFICIAL DE TURISMO
CEVATUR - IQUITOS