Xavier Smith
Summary
Compassionate Case Manager experienced in development and delivery of support plans to clients with complex needs and challenging behaviors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Forensic Case Worker - ReConnect
Australian Community Support Organisation
03.2023 - 11.2023
Forensic Case Worker - ReStart
Australian Community Services Organisation
05.2022 - 03.2023
- Development and implementation of transition plans, goal attainment strategies and safety plans for remandees and short-sentence prisoners using best practice case management frameworks.
- Conduction of motivational interviews, supporting clients to identify goals pertaining to housing, mental health, alcohol and other drugs, employment, education and training, independent living skills and community connectedness.
- Intensive collaboration with prisons, courts, community organizations and where applicable, with community corrections to successfully reintegrate participants.
- Provision of court support letters, client progress and incident reports.
- Implementation of interventional strategies to mitigate risks to the community and the participants themselves.
Support Coordinator/Case Manager
Darebin Support Services
10.2020 - 05.2022
- Support of clients to identify goals; assessment of support needs; development of case management action plans.
- Strategic identification of service providers relevant to clients' goals; provision of information to clients regarding relevant service providers; assistance with connection of clients to relevant service providers.
- Ongoing liaison with service providers to ensure collaborative care teams, including chairing care team meetings and preparing meeting minutes.
- Support of clients to meeting conditions of compulsory treatment orders and intervention orders; support of clients with forensic history.
- Production of reports on: tasks; incidents; funding implementation; progress to achieving goals.
- Assistance with applications to access mainstream supports; organization of medical appointments .
Disability Support Worker
Darebin Support Services
11.2019 - 10.2020
- Provision of support to range of clients with varying needs. Facilitation of day-to-day living and community access. Empowerment to enjoy Human Rights.
- Creation and development of onsite activities and events. Autonomous and independent devising, initiation and delivery of music program - continued participation of 15 participants for over 6 months.
- Collaboration with neuropsychologists, occupational therapists, nurses, senior management and other support workers in implementation of support plans for clients.
- Innovation of strategies to manage challenging behavior. Adaptation of supportive practices to reflect professional advice from different fields and the unique and complex needs of clients. Hand picked by management to work with most complex clients.
- Reporting of client progress; communication of effective behavior-management strategies; articulation of clients' needs to management and; maintenance of client records.
Manager
Landing Pads Accommodation
09.2018 - 03.2020
- Management and coordination of over 10 international staff across two locations; training of new employees; provision of on-call support, and; delegation of tasks and supervision of shifts. Demonstration of strong leadership skills, boosting of team morale resulting in increased staff retention.
- Innovation of policy and procedures to resolve emerging business issues and increase efficiency.
- Change management, including: clear communication of changes in policies and procedures to staff and customers, and; evaluation and review of reformations through data analysis and stakeholder consultation. Commendation for ingenuity, diplomacy and communication skills from managing director.
- Management of daily operations including: internal and external correspondence; adherence to business policies and procedures; receiving and review of guest complaints; reservations; stocktakes and; distributor inventory. Accountability and impartial application of business policies attributed for increased operational standards by managing director.
Education
Bachelor of Commerce - Economics
DEAKIN UNIVERSITY
Burwood, VIC10.2020
Exchange Program -
AARHUS UNIVERSITY
Aarhus, Denmark07.2017
Exchange Program -
EWHA WOMENS UNIVERSITY
Seoul, South Korea 07.2016
Exchange Program -
SAN FRANCISCO STATE UNIVERSITY
San Francisco, USA12.2015
Victorian Certificate of Education -
DE LA SALLE COLLEGE
Malvern VIC12.2012
GCSE 'O' Levels -
ST GABRIELS SECONDARY COLLEGE
Singapore 09.2011
Certification
- ASIST Suicide Prevention Certificate
- First Aid Certificate
- NDIS Worker Screening Check
- Drivers License
Timeline
Forensic Case Worker - ReConnect
Australian Community Support Organisation
03.2023 - 11.2023
Forensic Case Worker - ReStart
Australian Community Services Organisation
05.2022 - 03.2023
Support Coordinator/Case Manager
Darebin Support Services
10.2020 - 05.2022
Disability Support Worker
Darebin Support Services
11.2019 - 10.2020
Manager
Landing Pads Accommodation
09.2018 - 03.2020
Bachelor of Commerce - Economics
DEAKIN UNIVERSITY
Exchange Program -
AARHUS UNIVERSITY
Exchange Program -
EWHA WOMENS UNIVERSITY
Exchange Program -
SAN FRANCISCO STATE UNIVERSITY
Victorian Certificate of Education -
DE LA SALLE COLLEGE
GCSE 'O' Levels -
ST GABRIELS SECONDARY COLLEGE
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