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Dynamic Customer Service Specialist with a proven track record in prioritizing and multitasking within fast-paced environments. Skilled in managing escalated support issues while fostering strong client relationships that enhance customer satisfaction and loyalty. Expertise in CRM systems, complemented by exceptional active listening and communication skills, ensures accurate documentation of customer concerns and resolutions. Extensive experience in healthcare settings facilitates effective communication, utilizing comprehensive knowledge of medical terminology and ethical standards to support patient care. Valued for professionalism, empathy, and a collaborative spirit, consistently driving business success and building client trust through cultural sensitivity and attention to detail.

Dynamic professional with extensive experience as a Medical Interpreter at ICC, excelling in bilingual interpretation and conflict resolution. Proven ability to enhance communication in healthcare settings, ensuring accurate medical terminology usage. Adept at developing engaging lesson plans as a High School Math Teacher, fostering critical thinking and student success.

Optimistic professional with extensive experience in application management.
I focus my efforts on creating a positive work environment where teamwork approach take center stage.

Dynamic leader with proven expertise in team management and process automation. I spearheaded talent attraction initiatives, significantly enhancing team performance and project delivery. Skilled in fostering professional growth for global collaboration. Achieved notable improvements in recruitment efficiency and team productivity, embodying supervision and leadership excellence.

Ximena Arriaga Rojas

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Medical Interpreter

Medical Interpreter

English Teacher

Interpreter CSI & MSI

Coordinator– T2

Data Transmission Technician

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Bachelor’s Degree - Translation and Interpreting

Diploma of Advanced Level - English

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Medical Interpreter

Medical Interpreter

English Teacher

Interpreter CSI & MSI

Coordinator– T2

Data Transmission Technician

Bachelor’s Degree - Translation and Interpreting

Diploma of Advanced Level - English

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