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Dynamic Customer Service Specialist with a proven track record in prioritizing and multitasking within fast-paced environments. Skilled in managing escalated support issues while fostering strong client relationships that enhance customer satisfaction and loyalty. Expertise in CRM systems, complemented by exceptional active listening and communication skills, ensures accurate documentation of customer concerns and resolutions. Extensive experience in healthcare settings facilitates effective communication, utilizing comprehensive knowledge of medical terminology and ethical standards to support patient care. Valued for professionalism, empathy, and a collaborative spirit, consistently driving business success and building client trust through cultural sensitivity and attention to detail.

Dynamic professional with extensive experience as a Medical Interpreter at ICC, excelling in bilingual interpretation and conflict resolution. Proven ability to enhance communication in healthcare settings, ensuring accurate medical terminology usage. Adept at developing engaging lesson plans as a High School Math Teacher, fostering critical thinking and student success.

I consider myself a responsible professional who likes to take on new challenges, work in teams, handle pressure, and learn quickly. Trained to solve problems and show my skills at work efficiently, and wanting to learn more in order to improve my knowledge. I have experience at a professional level working in different enterprises like a countable business, a forwarder business, and also worked as a customer service in Quantum Hotel, showing responsibility and punctual work. I have knowledge of proficiency in English and French, both written and oral. Also, I am interested in learning a new language in the next years. Looking for a job that can increase my personal and professional development and have a better position at work. Qualified Medical Interpreter with background in hospital and clinical settings. Skilled at conveying complex medical information between English and Spanish-speaking parties, ensuring accurate and timely communication. Demonstrated strengths include cultural sensitivity, confidentiality adherence, and strong interpersonal skills. Contributed to improved patient care by eliminating language barriers in previous roles.

Optimistic professional with extensive experience in application management.
I focus my efforts on creating a positive work environment where teamwork approach take center stage.

Ximena Arriaga Rojas

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Medical Interpreter

Medical Interpreter

English Teacher

Interpreter CSI & MSI

Coordinator– T2

Data Transmission Technician

Education

Bachelor’s Degree - Translation and Interpreting

Diploma of Advanced Level - English

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Medical Interpreter

Medical Interpreter

English Teacher

Interpreter CSI & MSI

Coordinator– T2

Data Transmission Technician

Bachelor’s Degree - Translation and Interpreting

Diploma of Advanced Level - English

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